Stenstr ms Official Website Premium Shirts Knitwear Accessories - Since 1899 Stenstroms com
Based on authentic user experiences
Rasmus Hansen
6731 reviews
N/A
5 months ago
Garbage and snobbish customer service
I have recently bought two shirts at the full price I then discover the day after I had bought them that they have put a significant discount on those two shirts I E-Mail the customer service to ask nicely for the discount and they snobbishly reply that I have to return the shirts to get the discount which seems kind of unintuitive and a lot of extra work If the customer service had been good then I would ve simply gotten the discount and I would not have to write a complaint on their Trustpilot They also claim that they respect their customers and the environment which is a straight-up lie I will most certainly not buy from Stenstr m again with their snobbish and arrogant customer service
Elena K
6731 reviews
N/A
5 months ago
Not so happy at all
Not so happy at all Didn t get ANY RECEIPT by email from them after I paid total sum Now I am very nervous that it s a bunch of crooks If I don t hear from them on monday the company will be reported as swindlers to Swedish authorities UPD KOMMIT FEL F RG OCH FEL STORLEK ALDRIG MER KINESISK AB STENSTR M ALDRIG MER
Pat Deck
6731 reviews
N/A
5 months ago
Super slow
Bought on Wednesday with the most expensive Express option - still no shipping until Friday evening No idea what their warehouse is doing but that s not acceptable
Kund
6731 reviews
N/A
5 months ago
Good service and excellent quality
I am a very happy customer so far I needed a nice dress for my daughter s wedding and found the Edvina dress on Stenstr ms site on sale no less Stenstr ms didn t have my size so I ordered it a size smaller than I usually take Of course the size I ordered didn t fit I knew I couldn t exchange the dress only return it so I asked if I could re-order a larger dress at the sale price as the sale had ended Stenstr ms graciously gave me a discount code to use Thank you The quality and tailoring were excellent Delivery was very fast as well Regarding the return it went smoothly I sent it out on Friday Stenstr ms got it on Monday morning and on Monday afternoon Klarna sent an email saying I should get my refund in full in 7 days I had carefully repacked the dress in its original plastic to ensure no issues would arise The dress I ordered on Friday in a larger size was sent today Monday and should arrive tomorrow Update refund credited to my card on Tuesday the day after Stenstr ms got my return Review from Sweden
Keith Joseph Kavanagh
6731 reviews
N/A
5 months ago
High-quality shirts A1 customer
High-quality shirts A1 customer service