Steveneagell Reviews

Great service

I ve just bought the new Toyota Aygo from Steven Eagle Toyota in Erdington the service I received was first class A big shout out to Aamer Feraan for a fantastic experience and who was able to sort out exactly what I needed by asking the right questions Needless to say I would definitely recommend a visit to them should you want a Toyota

Great service

I visited a couple of Toyota dealers and my neighbour suggested I try the Birmingham branch The showroom was impressive and clean Abbas a Sales Executive greeted us and I had confidence that he would find a suitable vehicle for me and he did He seemed to understand my needs well Whent he vehicle was ready for me to collect the handover team of Erhan hope I have spelt his name correctly and Emmanuel were both wonderful in supporting me and answering any questions about the vehicle I might have Emmanuel in particular was very pleasant helpful and supportive Thus the whole team made the exprience of buying a new vehicle from them a fairly stress free experience

We collected our new Toyota CHR

We collected our new Toyota CHROn Friday after a long wait no fault of the dealership I must say Bhavesh has been great from day one also came on his day off for hand overYou have a fantastic team at Northampton from Anwar Ahmed general manager leigh reception and Matt service department as well as Abdul and Zee are just a few names I can remember but the whole team has been absolutely fantastic and once again thank you to Bhavesh

Today was a good day

Today was a good day Ordered a new Toyota CHR from Steven Eagell Toyota Shirley Solihull Looked after by Hafsa Rehman who was very knowledgeable and patient with my continuous questions Finance Manager and Sales Manager introduced themselves which made you feel they valued your custom Looking forward to delivery of my new car and the coffee provided is good also Thank you Hafsa for all your help both on the telephone and when I visited the showroom

I purchased a Toyota chr from Milton

I purchased a Toyota chr from Milton Keynes i was looking after by ash he was brilliant and did anything we asked about the car to be done on it also got a good deal for my old car And am so happy with my new car so thank you ash so much

Our sales consultant at Steven Eagell

Our sales consultant at Steven Eagell Leandri Botes was on time friendly helpful and welcoming She was very patient kind and accommodating to our requirements and we were very pleased with our all round experience and purchase of our new Yaris 10 out of 10

Excellent Service

Excellent Service Just before Christmas I contacted the Luton branch and spoke with Zeshan told him my budget and what I was after and in no time he came through for me Wow he was always present to answer any questions I had he put my heart at ease He went above and beyond to ensure I was satisfied with my purchase even coming in on his day off to do the handover Thank you so much Zeshan for your amazing service I will recommend Steveneagell Luton anytime

Highly recommend this dealership

This could easily have been a 1 star review A mistake was made at a routine service that shouldn t have happened But it s how firms deal with mistakes that makes the difference and Steven Eagell at St Ives have really impressed me with how they have resolved the issue The first thing to point out is that I didn t even buy my car from them We recently moved into the area and my car needed a service Steven Eagell at St Ives is the nearest Toyota dealership to me so I chose to use them Initially all was well Lovely lady in reception Debra Frost offered a coffee work carried out quickly so I was on my way within a few hours When I uncovered the issue a few days later Steven Eagell immediately comped the service no questions asked but the mistake meant that my drive was damaged Steven Eagell agreed to resolve this issue as well to ensure that my house still looks as it should This mistake has ensured that Steven Eagell is deeply out of pocket but I wouldn t hesitate to use them again because they understand customer service and the value of customers As I said at the start mistakes happen but how you deal with them is what matters - well done in particular to Oliver Jones who has been a delight to deal with and from my perspective has done everything to ensure that I m satisfied with the outcome Highly recommend this dealership

Picked up my Toyota Yariscross from Romford

Picked up my Toyota Yariscross from Steven Eagell Romford Showroom Fantastic customer service from the Salesman Chris Jones from the beginning to end Explained everything about the car and went through the agreement and service plan answering any questions I had A shout out for the receptionist also Polite and courteous offering me coffee as well as a refill Wouldn t hesitate to return if updating my car