Stgeorge Reviews

One month and still no replacement card

My card stopped functioning and I logged into online account to order a new card It would not let me do this online Had to phone them and waited twenty minutes to get through to a call centre where they appear to think that talking over you is customer service re-train your people they are rude after jumping through a series of hoops for the demanding bossy phone centre I was able to order a new card Two weeks later and no card So I had to once again go through the same call them up and see where my card was Second time the girl at the call centre was helpful But it has now been a month and still no card I will now be searching for another bank that can actually offer service good luck with that one The service at this bank is almost non existent Gone are the days when they were a decent bank And stop using overseas indian call centres They have no idea about Australian needs

dont be lazy and leave your money in

dont be lazy and leave your money in unmonitored bank accounts with these losers look around for better deals esp no monthly fees and no charges st george sux ass if i could give a zero i would been with the bank too long never asked for anything and when i asked to disbute a transaction the mofo on the phone said i sounded like i was trying to be dishonest and get a refund for something i kept as soon as that happened i opened a bank account with another bank and transfered my money from the st george account and closed whatever accounts i could online and will proceed to close the others one asap disgusting after so many years being with them they can go to hell burn about time all these bank a trolls get whats coming to them close all st george banks

Impossible to move money if move

Impossible to move money if move overseas Combined 2 hours on the phone money still trapped in my account and each time they say it is fixed and that in an hour it will work Awful technology and customer service just have no idea how it all works Use CBA instead

Dreadful

Dreadful The democratic dictatorships have given the banks the ultimate power St George Bank exploits all of these powers This bank should be closed now They have a robot answer the phone and very soon it hangs up on you What ever happened to us

Closure Letter Dilemma

I closed a home loan account and have been on call with St George for hours at a time just to get a closure letter There is definitely training issue as they keep transferring me from one section to the other and no one seems to know who would be issuing the letter I have been hung up after being on call for 1 5 hours as they place you on long holds while trying to suss out who should be helping me Second call lasted 50 minutes only to be told final statements can only be generated on Saturdays Extremely frustrated We have been them for 30 years unsure if it is worth banking with them anymore

I ve been waiting on the phone now to

I ve been waiting on the phone now to the fraud hotline for 1 hour and 40 minutes to get two payments released that St George thought were fraudulent Still no response just ongoing apologies and indicating wait times could be over 15mins Crazy

I brought my 84 year old mother to

I brought my 84 year old mother to stgeorge bank menai marketplace and was rudely told to wait 1 and a half hours just to roll over her investment Staff are useless and rude Will not be back

After paying off a personal loan they kept charging

After paying off a personal loan St George Bank kept charging an account keeping fee for months with zero redraw I consider this stealing The bank told me to get lost when I complained So I did and now I have Ing account Don t do business with this bank They are evil

They keep calling me and leaving

They keep calling me and leaving voicemail don t they know thats what scammers do best St George need a policy change