Stirling Sports | Shop Clothing and Footwear Online
Based on authentic user experiences
Sharon Gladwell
6737 reviews
N/A
7 months ago
Did a click and collect order on the
Did a click and collect order on the 22nd of December checking first the store I wanted to collect from Albany had the size I wanted first after hearing nothing I rang the store and was told that I should just come in and pay for the product again then return the order as they hadn t received it yet turns out the order was allocated to the Balcutha store it s the most f cked up click and collect system especially when Rebel did a 1 hour click and collect up until 4pm on Christmas Eve now I ve been told a week later when it eventually arrived that I can only get a store credit don t waste your time or mo eh with them
Consumer
6737 reviews
N/A
7 months ago
they cancelled my order
I ordered some shoes online and my account debited two weeks later i hadnt received order so i contacted stirling sports then i checked my emails and found i have been refunded a week later then i found an email from stirling sports in my spam folder saying they needing more information and if they didnt hear from me within a week they would be cancelling my order i didnt see the email so they cancelled my order what a weird way to do business
J A S E
6737 reviews
N/A
7 months ago
Owner at Papakura
Owner at Papakura wouldn t let me try on the shoes before paying Felt really uncomfortable and judged
Todd Westwood
6737 reviews
N/A
7 months ago
Terrible service
We ordered shoes online They were too small but they won t exchange sizes because they are on sale I will never buy from them again Terrible service
NOTAFANOFStirlingSportsOnline
6737 reviews
N/A
7 months ago
Worst experience with Stirling Sports
Worst experience with Stirling Sports online store The authentication process for payments is a joke screenshot of my bank payment via email to confirm the order - how is that secure Couldn t get any response to my emails and no one answered the contact number for five days Poor service all around Cancelled the order not worth the effort
Mish
6737 reviews
N/A
7 months ago
Take great care when buying sale items online from Stirling Sports
Take great care when buying sale items from the Stirling Sports online unless you are absolutely certain it is what you think it is AND know that it is DEFINITELY the size you think you are ordering Stirling Sports has a clear policy that sale items bought online cannot be returned or replaced unless faulty which is fair enough However if there is a possibility that they may be in some way at fault or partial fault for an error made by a customer they simply ignore inquiries and any subsequent complaints In my case I ordered a pair of running shoes that I thought were a UK 9 but turned out to be a US 9 While arguably my mistake the fact is that their competitors clearly mark the shoe sizes as being US as I subsequently found out and if Stirling Sports did the same I would not have made this mistake I am deeply disappointed and dissatisfied with Stirling Sports failure to reply to me and thus far to Consumer and I hope my experience will help others be more cautious before committing to an online sale purchase than I was Incidentally please remember that the Stirling Sports branch on the high street has no responsibility over purchases made online so it is unreasonable to expect them to help solve problems like this
Poppy Henderson
6737 reviews
N/A
7 months ago
Great service
I went with my daughter for her to purchase some shoes The young man who served us red hair provided the best customer service I have experienced in a long time Treasure him