Stockchase Reviews

Money not refunded within the trial period

In response to their promotional email I subscribed to StockChase with a 60 day trial period on 26 May 2023 As I found that I had not enough time to go through their transcripts I sent an email to cancel my subscription on 24 July 2023 They never responded nor they refunded my money I sent a reminder again on 15 Nov 2023 and again they never responded and so far they have not refunded my money They have no phone number to call nor any physical address All you have is one email to contact

Trial account cancellation troubles

I ordered the trial account Cancelled in 3 days because it is complete garbage Supposed to be a money back no questions asked trial period No response to my 3 emails and no credit back on my credit card Garbage

Subscribed for the Premium subscription

Subscribed for the Premium subscription but did not receive it I sent them numerous messages and emails but no response Finally I cancelled my subscription and asked for my money back Am still waiting for that It seems that there is nobody running their service other than a software bot Nobody answers their phone just leave a message

Poor non-existent customer service

1 I joined Stockchase and subscribed to the Premium service 2 Stockchase took my money for the Premium subscription but never upgraded my service 3 The Premium subscription says I could cancel and get my money back within the first 7 days if not satisfied 4 I sent several email messages to which were not responded to 5 I phoned Stockchase s Wealthica office in Montreal at 514-312-3229 but only got an answering machine 6 Finally I cancelled my subscription at the Stockchase website and requested a refund 7 I still have had no refund or reply by email or telephone

I finally got my refund

Alter many emails a text messages my refund request was finally processed They could have made things easier

Immediate response

I messed up with my subscription and emailed them more or less immediately As soon as they opened for the day I had a response was given options to resolve it and the problem was sorted out

Just outstanding customer service

I have been a subscriber for 2 years but unfortunately i needed to cancel my subscription and to get a refund I anticipated a rough ride as i had agreed to automatic renewal and didnt cancel in time To my delight and surprise the responded to me in less than a day I explained that my circumstances had changed for the worse and needed to cancel The response was an immediate sorry about your problems and I will issue a refund immediately The refund was in my bank account this morning Just a completely wonderful experience that i wanted to share with those that are thinking of joining Thank you Jerry

StockChase Review

I ve used StockChase for a couple of years now and have found the daily updates to be very helpful in building my portfolio and identifying nuggets for my watchlist A great resource for investors at any level Had to contact support twice in 2 years and can t say enough about the timely professional service that I received AAA all the way

Been a three year subscriber of this

Been a three year subscriber of this informative profit making potential loss aversion site Great interaction for the few times I needed support and enjoyed receiving clear actionable emails that I was able to tweak to as soecific or narrow as I needed