Stripe Reviews

If I could give zero stars I would

If I could give zero stars I would Created an online ecommerce store during lockdown Before I ve even started trading Stripe said they were pausing all payments until I provided documentation that I could sell branded goods My site is nowhere near ready to trade and they are already making it really difficult to do so whether this is legal or not

I hope stripe will go bankrupt ASAP

I hope stripe will go bankrupt ASAP Worst f Company there is on this whole planet I just can t understand how the hell they can still operate while being the WORST COMPANY ON EARTH Unbelievably bad customer service Closing accounts ON NO GOOD REASON I m so mad that we can t do anything against this ridiculous joke company

Terrible Service and Unreliable Verification Process

We have been stuck in an endless loop with Stripe s verification process and no one seems to be able to explain why Despite our repeated efforts and immense patience our account has been paused for over a month with no clear reason or resolution in sight The customer service is appalling how can it take this long just to verify some basic information We are at the point of considering closing our account because Stripe s service is shockingly slow and unreliable As a business we need a dependable payment portal on our site and Stripe has proven to be anything but Unless this matter is resolved urgently we will be forced to look elsewhere If you re considering Stripe for your payment solutions be prepared for a long and frustrating experience

Unfortunately I cannot give zero star

Unfortunately I cannot give zero star on the review They will close your account and hold your money without any warning or hesitation They will cause disturbance on your business without your knowledge The costumer service is so poor that you would just want to close your account and bite your losses Just another scammer on british financial market

Just awful service

It was just awful service With all the requested documents that prove the clean and legal business of our company - stripe just closed the account without any warning or communication Stripe onboard us normally and allow us to start processing We spend a lot of time and resources on product integrations thousands of euros in total Then without any reason our account was blocked Then the customer support just automatically answers we don t care about your company anymore and f ck off in general Zero business culture I did not expect such rude behavior and nonsense reasons for disconnection from the service I was a big fan of Stripe and recommended it a lot for other businesses Just shocked From now on I never advise anybody to use it Total disaster

Worst experience with platform

Worst experience with platform Holding 2000 from 11th April and not responding to any emails no reply at all from any form of communication They decided to close account on stripe long time ago not refunding any money they ate holding and not even releasing to any accounts First email they mentioned they will revert whole amount to the original payment method it was paid on 22nd April today 26th april still no update no refund and stopped replying to any emails Avoid this company at all cost if you dont want your customers money stucked with them there are lot of better options for payment methods than this

Terrible Support

I have been going round and round in circles with stripe support I have sent them endless emails of my issue sent them screenshots and even spoken to 3 different people on their support chat Every response I am told it is being shared with the specialist team only for weeks later to be asked what my issue is I have never dealt with such an incompetent support service When I first joined stripe 1 year ago I was assigned a very helpful representative Now I am left with weeks long emails with zero resolutions Very disappointment

AVOID

AVOID They have refunded hundreds of our customers resulting in thousands of loss with zero explanation other than we are closing your account and there is virtually no one to speak to you have to wait for an email Avoid them If I could go back we wouldn t use such an unreliable payment provider

The horror show continues

The horror show continues Im now not even able to refund certain customers that are not going to receive their items due to the illegal closing of my account and the stealing of my finances Customer service give me generic responses no help at all When are the government going to do something about Stripe