


Based on authentic user experiences
Sumesh Arora
6731 reviews
N/A
1 year ago
Safe and excellent customer support
The support at Stripe is always excellent I used to have multiple payment gateways at checkout on my website but have now settled with only Stripe The customer service team at Stripe is prompt in answering queries they are knowledgeable and they follow up until the problem is completely resolved Stripe excellent
Alexander K
6731 reviews
N/A
1 year ago
Actually my last experience was
Actually my last experience was different from my previous calls It was really good friendly supportive and helpful
Silver City Web Services
6731 reviews
N/A
1 year ago
I had a serious problem with some form
I had a serious problem with some form software supporting the current API that Stripe uses They were nice enough to roll back the version until the form software could patch their software
Ramya
6731 reviews
N/A
1 year ago
Detailed response from the support
Detailed response from the support staff I left the conversation but they got back to me via email With a lot of additional info which really made me understand the happenings
Cynthia W
6731 reviews
N/A
1 year ago
Simple for customers to use and for the
Simple for customers to use and for the merchants it helps the sale run smoothly I have doubled my sales since using Stripe and my funds are deposited into my ACC account within days
John
6731 reviews
N/A
1 year ago
Very helpful instant chat support
Very helpful instant chat support which helped me clarify the best api s to implement for my use case Thank you for the help and the follow up emails Professional approachable and friendly
Jules Colle
6731 reviews
N/A
1 year ago
These guys are amazing
These guys are amazing So easy to set up Loads of respect for developers Amazing support Can t say anything negative about these guys What a difference with other payment processors
Dag Holmen
6731 reviews
N/A
1 year ago
Very helpful and quick support
Very helpful and quick support No problems in 3 years Nice and quick 3 day payouts that make managing cash flow easy Wish they would support Klarna payments natively inside Shopify checkout
Malcolm Hart
6731 reviews
N/A
1 year ago
A payment gateway that just works
I have been using these guys for 3 years now and never had a negative experience until now Even though I deposited funds to cover a refund they still deducted from my bank account putting my account in negative territory The reason why I still say 5 stars is because I sent them a message and within one day they are on the phone to help me When I said could they phone back in an hour they said they would What other company looks after their small customers like that Good on you Stripe
Pavel Dimitrov
6731 reviews
N/A
1 year ago
I had my account disabled because I did
I had my account disabled because I did not read well the policy so I had a problem But thanks to the support we have deleted the wrong products accordingly and we have a happy end Thank you