Stubhub Reviews

It s a scam

It s a scam I don t know why they allow these applications I lost 300 in two entries and they never answered me I will fill them with opinions everywhere

I did not recieved the ticket category

I did not recieved the ticket category that I paid for instead of cat 2 y got cat 1

Thanks for the experience

I got my tickets and enjoy the show very well Always I had a question Julita answered as fast as she could and solved my doubts

Good security policy

The site has a good security policy I tried to buy tickets for a match and two first attempts did not work I paid and some hours later I got a notification that the tickets were not available and a refund came almost immediately On the third attempt I received the 2 tickets and could access the stadium without any issues I would use the site again

Different entity than stubhub com

EDIT I am changing from 1 star to 4 star They called me and explained how they are a separate entity than stubhub com and can t help me However they were nice and professional I was also able to actually sell the ticket on the stubhub es website Still can t on stubhub com I think it s confusing that they have the same name but act as different entities hence the 4 stars I standby the scam accusations for stubhub com though Thanks at least to this entity for trying to care while I have received nothing after countless escalations to stubhub com They are a SCAM and horrible CS avoid I bought tickets from them for a match they are super expensive and they take a remarkable amount of fees which is ok but then I assume you get guarantees right Well no I bought a re-sellable ticket and I discovered I can t make it to the event So now I m trying to resell the tickets and the website doesn t let me I talked to customer service who claimed my account is blocked for some reason and they escalated it They promised to come back in 48 hours 6 days later and nothing Talked again to CS and they say wait 3 or 4 more days The event is in 2 weeks so this is unacceptable I paid 400 euros in FEES ONLY and this is what I get They said maybe I can download the tickets and then resell them in another account as a seller which doesn t make any sense This breaks the service agreement and might as well just pick up tickets on the street with this level of support NEVER AGAIN and avoid at all costs UPDATE Now that I have decided to list it with another email which is the only solution they could give me Now I can t list it it keeps deleting my listing and CS don t understand why They ask me to wait 3-4 days while they escalate and understand what happened The event is 2 weeks away They don t only rip you off in mind-boggling fees on both buying and selling the service is no where near what you would expect I m not stuck with overpriced tickets I can t sell

Lovely experience

Wow I just had to share what an incredible experience I had with Antonio Selling tickets online for the first time was nerve-wracking but Antonio was an absolute gem His patience in answering all my questions lightning-fast responses and the reassurance he provided made all the difference I was particularly anxious about navigating the process and my payout method given my location but Antonio not only helped me understand every step but also swiftly resolved any issues and questions I had popped up His friendly attitude and expertise truly turned what could have been a stressful experience into a breeze Antonio you made it all so easy for me Thank you a million times over for your exceptional support

Working with Eric

I had an exceptional experience with Eric I am new to the buying process with StubHub Int l and I ve had my reservations Eric has gone above and beyond to ensure that I will receive my tickets from a trusted Seller for El Clasico in Madrid I m flying in far from home the day of the match and it is important I have assurance and affirmation that I will be receiving my tickets without a doubt Or else I would have the feeling of losing a lot of money and time But I feel more confident now after working with Eric

They resolved mi problem

They resolved mi problem they were very nice

Amazing

Excellent service Allways in touch with you