


Based on authentic user experiences
Carolyn O Rourke
6731 reviews
N/A
5 months ago
Be aware take your money elsewhere
Do not be fooled by the wonderful service in the Studio Henk shop s If there are any issues regarding follow up problems and or care there is little to no customer service on offer Read all the 1 Star reviews and you will notice the consistency in them Prevention is better than cure so if possible purchase your product else where Price Quality are not aligned in this shop in my experience After a very long battle giving Studio Henk every chance to take responsibility for their inferior product s they have chosen not to do so I have had some contact with the Geschillen Commissie in the Hague and Studio Henk is legally obliged to comply with their own Terms Conditions Unfortunately they do not do this The also seem to contend that issues with a material are the fault of the consumer even when there is written proof from the supplier of the material which states that the issue is a known problem with the material It is almost laughable However with thousands of euros at stake it is far from funny I could write a very long review giving account of unanswered emails telephone calls the stress involved in the process I paid almost 3 000 euros for this stress the so called independent report made by a company called POS which Studio Henk will happily organise and pay for no I am not joking so objectivity is generally impossible when money changes hands The assembly of my couch was also not done correctly and they simply ignore this along with many other things Check out the POS reviews Almost on a par with Studio Henk What next A full blown court case Perhaps
Natasha Georgina Martin
6731 reviews
N/A
5 months ago
Rude customer service team
Rude customer service team Too many high-end options to shop here
Scott Jamieson
6731 reviews
N/A
5 months ago
I was of the understanding the couch is
I was of the understanding the couch is macular which is not This has caused a big problem and additional expenses It should be made clearer the couch is in fact one piece
Ks
6731 reviews
N/A
5 months ago
Oak with visible knots and mismatching color planks
Disappointed with delivered table In-store staff promised premium seamless oak planks but what I received had visible knots and mismatched color planks giving the table a cheap look For the price of 4500 I expected more attention to a detail and better quality
Mike Hedges
6731 reviews
N/A
5 months ago
Good quality good delivery on time and
Good quality good delivery on time and clear communication
Stefano Corbo
6731 reviews
N/A
5 months ago
Super
Very organized efficient and scrupulous Above all beautiful products Highly recommended
Maxime Vandemaele
6731 reviews
N/A
5 months ago
Perfect
Perfect
Nic
6731 reviews
N/A
5 months ago
Exceptional
Always a great experience from purchase to delivery
Selena Odeh
6731 reviews
N/A
5 months ago
Great experience
Lovely service Excellent quality We are very happy