Stufa a Pellet Aria o Idro Acquista Dalla Fabbrica Stufe a Pellet Italia
Based on authentic user experiences
Charles St John
6733 reviews
N/A
7 months ago
Ordered the stove on 8th November 8 day
Ordered the stove on 8th November 8 day later arrived damaged not working They sent new parts to this day waiting for a technician to be booked so he can repair it I have been left with no heating 30 November I was told I need to ring a technician to get it repaired I don t speak Italian having to get someone to ring for me Today I m asking for a refund and it to be returned we will see what they say This is new stove that s damaged customer service is really bad
Jerry Jenkins
6733 reviews
N/A
7 months ago
request for a pellet stove Niagara 14kwh
did send a request for a pellet stove per email indicated in their web site However no reply by now Not sure if the guys speak any other language than Italian response rate indeed low
John Messina
6733 reviews
N/A
7 months ago
Be careful
ordered a stove via amazon from the company end of november amazon said it will arrive till 6th of december no stove no reply no information i even wrote several emails and messages via the amazon messenger center as well as amazon itself nothing from them it s like a scam never again can not recommend this company at all
Sar Kaur
6733 reviews
N/A
7 months ago
Poor product - bad service - no support
Poor product super-low quality No service in Germany no response on urgent request Keep your fingers off theses products and the company too To be honest one star are two to much
Sar Kaur
6733 reviews
N/A
7 months ago
Still waiting
Unfortunately I can only award 2 stars 1 star for the speedy invoicing 1 star for the fact that a reminder including a voucher was sent for an item left in the shopping cart I have not received my goods or a shipping confirmation in 4 weeks I had to write several emails to get some information that the oven is still in production and components are missing There should be a lot of work on communication here
Sar Kaur
6733 reviews
N/A
7 months ago
Boston 9 kw
Esthetically as photo The serbatoio doesn t hold a full15kg bag so needs filling more frequently The display panel after less than 1 month no longer functions and can t be read it s just a blue square This means the temp can t be read nor regulated nor switched off and a technician is looking into replacement It s not as quiet as I expected either
Sar Kaur
6733 reviews
N/A
7 months ago
Great stove for a good price
I bought the Boston model and it was delivered in a timely manner and works excellent Communication were very good but delivery tracking was not great I knew when the delivery company took possession but after a week I still had no idea when the delivery would occur then I received a delivery message to be delivered the next day Overall a very nice pellet stove for a good price and it really delivers heat efficiently
cliente
6733 reviews
N/A
7 months ago
Un super affare
it s very good Thanks
Ida
6733 reviews
N/A
7 months ago
Very satisfied with my pelletstove and
Stuffa palate it s very good working We are happy
hilary
6733 reviews
N/A
7 months ago
LA CORDIALITA
Ho acquistato gi due stufe a pellet da voi stufeapelletitalia sono super soddisfatto