Stussy Reviews

Disastrous

Disastrous Soo bad the whole experience has prompted me to leave my first review for anything ever Was meant to be a treat for my daughter as she really wanted a St ssy hoodie Arrived there just after 1pm Scanned QR for waiting list which says you ll have a 1-2hr wait Fair enough we thought and went off to do other shopping and have something to eat 6pm and still app says 72 people in front of us Shop closes at 7pm so went to ask what s going on at the door No info given just told me to wait for a text No chance of that Obnoxious arrogant staff on the door think and behave like they are nightclub bouncers We got home just after 8pm and still the app said there were 52 people in front of us I honestly think they have no stock and they think they are creating a want buzz by not actually letting anyone in Opposite effect for me and wont be giving them any of my money Stock is overpriced tat you re only paying for a logo Terrible shop and staff Don t waste your time and money

Stussy rip off substandard clothing

Bought a T-shirt from Stussy UK in size large which is the size that I buy in all brands and correct going by the Stussy measurement guide Firstly it was 45 5 delivery which is extremely expensive for what it was which is a basic T-shirt Secondly when it arrived the top half of the shirt around the chest seemed to fit fine but the bottom half was really loose and baggy- not the cut of a 50 shirt Due to this I decided to return with all labels intact and was sent a QR code which I had to scan and print out the label Despite me using my ink and paper Stussy charged me 5 for this When I asked them why they pointed out that it was their policy When I asked what was the 5 actually for as it was me who had incurred the expense they stopped all communication I therefore have no T-shirt but am 10 less well off taking into account the original delivery charge What an awful experience which I will encourage others not to repeat

Stussy - Wardour Street London - Avoid

Travelled 60 miles to stand in a queue for nearly 2 hours but when walking past there was about 10 people in the shop Didn t get anything in the end due to it taking far too long and will avoid in future Never seen such a ridiculous system Edit Went to Carhartt instead who were brilliant and spent 400 along with several other people we sat in the Stussy queue that left also to which you have missed out today on a few quid Not that you probably care

My son travelled 150 miles for his

My son travelled 150 miles for his birthday treat to go and by a tee shirt to be met with an rather arrogant door man who wouldn t let him in apparently they run some sort of ticket system to be let in after phoning the store and asking why the person that I talked with was very unhelpful and really didn t care the call was ended with hope you have a nice day which really summed up the whole situation they come across as a bunch of a totally over privilaged stuck up individuals I have to really ask what does this brand actually stand for there is no excuse for treatment like this on the high street in todays environment I really do have to question the ethics of this brand and what they actually stand for with an attitude like that Don t both going to this shop and supporting this brand

missing products

Hi order 558411I made an order thanks to the next collection been release A pant and socks What a surprise whan i receievd only socks in the package lol I send them messages with the chat support and they dont want to help me Thanks stussy

Address section never works

The website is shocking My family and I are quite big fans of the products at Stussy But I must say it becomes such a hassle to buy anything at all that I think I shall not be purchasing from them again The website will not let you type in your address properly I do not have a house number neither do many people in the UK In the address section it says that providing a house number is optional but it will not let you buy anything unless you provide one Absolutely ridiculous I ve also heard nightmare tales of the customer service team Very disappointing as the quality of the products are usually good but the buying experience is such a hassle it doesn t seem worth it

Terrible experience from start to finish

First time I have ordered from their website Struggled to place the order and for exactly the reason that has been given - you have to insert a number into the address even if you don t have one and the order won t process without it One day later the order I was eventually able to process after a lot of effort on our part was cancelled without notice or explanation Customer service at its worst Shame as the products look good

UNPROFESSIONAL UNETHICAL

UNPROFESSIONAL UNETHICAL They claim to release collabs with companies like Martin Rose and PATTA I sit on my phone and at the stroke of release time I go to add an item and all sizes are sold out This is not cool to us who support St ssy all year around and buy their house brand stuff and make their business viable