Stylishradiators Reviews

Poor customer service and

Poor customer service and communication I feel obliged to say after spending a considerable amount of money radiators damaged incorrect advise and finally 2 weeks later the correct radiators Would not recommend sorry

Shocking service

Shocking service Seems this company blame suppliers for issues and try and make you deal with them Refused refund after they failed to deliver Section 75 sorted this This order was not refused at the door That s an outright lie I have recorded call log You tried to deliver when you knew no one home You failed a delivery on 10th Nov I have your emails I have a log of 10 calls to Kim Goodwin at your suppliers all ignored So you crack on Section 75 has refunded and thus far you have NOT disputed If you finally do dispute then we will let the small claims court decide Today 20th Dec the bank have told company they have no grounds to defend the charge back Odd as they did not lie to the bank saying I refused item at the door just sent an incomplete email chain This however worked in my favour I sent bank copy of their response below

Do not buy from this company

Do not buy from this company Advertise at low price and then try to increase the price once you ve ordered and try to justify it Stay well away

Great products and a superb team

I ve placed two orders with stylish radiators as well as visiting their showroom On all occasions the team have gone out of their way to advise and help and I don t hesitate to recommend them

Exceptionally good service

Exceptionally good service impeccable from the moment we visited to browse the collection to placing the order and eventually having the order delivered to our home address We bought some traditional radiators and some very stylish mirror radiators Excellent product knowledge but the very good service made up our mind to place the order with this business

Amazing Customer Aftercare

I had an issue with a damaged missing part of a TRV I contacted the company and within 24hrs the item was en route to me via 1st class postage Great communication and very swift Highly recommend this company and will be using in the future Thank you

Very impressed

Very impressed - I was looking for a valve that was out of stock in most places Called to enquire and was advised it was available and the best way to order Arrived very quickly and at a great price very happy

Friendly helpful company and a pleasant experience all round

The showroom at Stylish radiators is a great benefit making it easy to look closely at designs finishes and colours of a good selection of radiators The team were great to deal with and with a copy of our floor plan assisted with calculating what radiator output we would need in each room location We ordered ten radiators and valves from them which were delivered to us on the date we needed for our installation Would definitely recommend them and use them again

Excellent Customer Service

Have to say customer service at Stylish Radiators is 5 rang to order a replacement Vogue bathroom towel rail radiator Going through the order process mentioned reason for need for new rad sales manager Andy informed me the old one was still under a long warranty After sending pictures of the problem he immediately organised a replacement via the manufacturer all sorted new one delivered old one collected at same time Thanks to manufacturer Vogue too How many companies would pass up a sale and instead invoke the warranty process