Subscribe Reviews

What a useless company

What a useless company Website fails when you try and renew a subscription Calls take an age to answer no matter when you call they are always experiencing high level of customer calls When you do finally get through the staff are not helpful suggesting you call back because they can t transfer your call This is the 21st century for goodness sake If my subscription wasn t a gift for someone living abroad I WOULD DEFINITELY CANCEL

Everything about this set up is

Everything about this set up is dodgy After being promised a Good Housekeeping magazine and free book and endless emails chasing it there is nothing forthcoming since September it is now December I ve been asked numerous times to confirm delivery details which I did but still nothing Futile feeble excuses eg not received magazine due to an embargo yet supermarket shelves full of the very self same magazines I don t think I will ever see the said magazine nor my money again KEEP WELL AWAY To think I nearly bought for the whole family makes by blood run cold

Shady business practices and false promises

I bought a 6 month subscription for my sister which they promised would not be extended without my approval 9 months later they automatically withdrew money from my account without a warning and the amount was twice as high as i paid for the initial subscription They refused to answer my emails for a month untill i reversed the payment through my bank After which they still demanded money because they send 1 magazine already Shady business practices and terrible service I wish i gifted something else to my sister

Don t be fooled by the ads They will stop your magazines and make it difficult for you to get a refund

I purchased a 6 month subscription to Good Housekeeping for my wife We only received 2 magazines We contacted them by email and were informed our postman had returned the magazine undelivered so they had frozen the account They never bothered to contact me despite me having registered online and they had my address phone and email They tried to resolve the problem by reinstating the order and charging another 9 99 subscription fee I told them where to stick their magazine Direct debit cancelled with bank They haven t refunded the first subscription So take my advice and avoid Hearst Magazines

Pitiful - subscribe at your peril

Do not subscribe - despite contacting Hearst to cancel before receiving the last issue of the publication on the day the issue before the last in the subscription arrived you will be auto renewed the funds for the next wave of publications will be taken from your account and you will not be able to get a refund Their customer service is pitiful You will get the same or even a better deal and won t need to be locked in to a direct debit here magazine co uk or isubscribe co uk

DO NOT SUBSCRIBE

DO NOT SUBSCRIBE - I bought as a gift for somebody was supposed to be a 1 off payment but it went to auto renew They wouldn t give me my money back but now 6 months later they have taken money from me again despite me cancelling it the cancel process is long winded and difficult - and apparently doesn t actually cancel it anyway - what a nightmare Horrible company complete rip off don t get stuck into their cycle

Terrible customer service

Terrible customer service I signed up for 3 years of Men s Health and specifically made sure I checked NO for any other subscriptions Surprise they charged me for Beginner s Guide Called customer service and she HUNG UP I called back and got the response WE CAN T DO ANYTHING I will be going to the bbb any newspaper not owned by Hearst or news channel willing to hear my story I advise against purchasing anything from this companyUPDATE We have received your complaint and we are currently reviewing it BBB of Detroit Eastern Michigan Southfield MI 20300 W 12 Mile Rd Suite 202 Southfield MI 48076-6409 Phone 248 223-9400 Fax 248 356-5156

Terrible service

Terrible non existent customer service After 2 years of successful subscription to the Good Housekeeping digital edition it has suddenly stopped Emails to Hearst Magazines are not answered and when I phoned them all they could say was just be patient I gave up and have cancelled my direct debit with my bank having read other reviews that they will continue to take the money Whatever you do don t subscribe