Sugarbearhair Reviews

Scammed us

I was emailed a 100 free promo code I placed my order within 10 minutes of getting the email and it s been almost 2 months and I ve yet to receive my order and keep getting the run around from the company Come to find out the promo code was accidentally sent out to thousands of people will guess what make a statement then about the error and make it up to your loyal clients

Buyers beware Horrible company and product

I placed an order on 11 28 and they shipped it on 1 3 and ignored all of my emails asking about my order and they have changed their formula Previously when I purchased them they were a light blue and tasted good and now they are a dark blue green and taste horrible I will never order from Sugar Bear hair ever again

Terrible customer service

If I could give a lower rating I would I placed an order was given a tracking number that doesn t work I have emailed several times via Email and Messenger however I am being ignored Very poor customer service and still waiting for my parcel

I ordered 2 months ago using the

I ordered 2 months ago using the discount code 100 for being a loyal customer and still have not received my order or shipping updates have emailed them multiple times and still no response I m gutted because when I tried these 3 years ago they were amazing I ve come to terms that I ve somehow been scammed and that aren t getting delivered lol

I was so excited to try the because of

I was so excited to try the because of my very curly and dens hair after a while my hair started to fall alote and I didn t know why then I realise that came from the gums eventually my hair loses it s curls and becomes very thin and weak Im very upset about that now and I wish I didn t have it or believe in some influencers

Does absolutely nothing

I finished 3 months of these hair gummies and they did absolutely NOTHING If you want a hair product that works my absolute favorite is cocoalocks With cocoalocks I had tons of new hair growth within 3 weeks I took before and after pics of my Scalp and was shocked at the results from cocoalocks Sadly I can t say the same for Sugarbear which did absolutely nothing but add more pointless sugar info my diet Sugarbear also promised me a refund and never gave it to me instead they gave me the runaround for a month Absolutely horrible company and never been treated so badly by any company before Buyer beware Update- after filing a complaint with the BBB I received a reply from sugarbear hair and they said in their email that they would send the refund for real this time So they were never planning on sending me the refund that they promised I could tell that sugarbear was getting a kick out of playing games with me all that time that they would email saying they would pay had paid yet did not but i kept hoping my instincts were wrong and giving them the benefit of the doubt when i shouldn t have There were over 60 emails back and forth with sugarbear full of false promises to issue my refund Thankfully the BBB really works and I now have most of my refund Sugarbear decided to be cute again and short change me by a bit I m just so glad this is behind me and will NEVER do business with them again

I ve used SB hair for years

I ve used SB hair for years I just got a new order in last week The taste is horrendous Formula has changed I m so sad I m out

Changed formula yuck

They shipped me a new order with a changed formula on the hair vitamins it is awful Asking for a return why did they change such a great thing