Suitsuit Reviews

Sent me a wrong size

Sent me a wrong size In order to return it I need to pay 6 for delivery It s robbery

Problem with delivery service and

Problem with delivery service and Klantenservice still has not been able to help I m still waiting for a delivery supposed to be done on 26-11 and today is 01-12 Package is clearly lost but Klantenservice says I have to wait for what Unacceptable

Broken hand luggage

I bought a suitcase for hand luggage the suitcase arrived damaged After sending that one back I bought a new suitcase which on the very first trip was so damaged due to the horrible quality of the suitcase Instead of a refund or a new suitcase that had been purchased less then a week ago I received an email that stated to try to get my money back from the airlines There is zero ownership for an incredibly bad quality I havent even received my refund for the first suitcase that arrived broken It is impossible to speak to someone on the phone For me the overall experience with suit suit as a company and product is a nightmare I would never recommend this quality of suitcase to anyone

Horrible

Horrible It is broken cant open using the combination code I have returned it more than 2 weeks and they have not return my money yet

MUST BE A FRAUD COMPANY

My delivery has not arrived I order it over 2 weeks ago and on the website it clearly states that it will take a few days for delivery I sent an email clearly stating my concerns and that they should cancel my order if it was not possible to deliver and all they said was that they will escalate it to the warehouse I am travelling home on Friday and do not have any suitcase to travel with Absolutely terrible service do not trust this company

Bad fabric

Currently I am waiting for my fly I was walking to check in ALL OF THE SUDDEN I felt that the tire goes really bad I checked THE TIRE got broken even before my fly I need to fly now with the broken one I can t take anything else now So I need to hope to nothing get more broken I am really disappointed For such a price the koffer got broken even before my trip First it was delivered with a lot of scratches but it was fixed by you and now it got easily broken not knowing why On the straight way I really want to put official complaint It was way too much With the scratches and now with the broken one I want to send it back and receive money back It is not worth 150 For that kind of money I can buy the cheap ones which are stronger than this one NOBODY ANSWER THE E-mails As I see they easily answering here

Luggage damage

Beautiful suitcase- was absolutely in love with it the second I receive it 1st trip- the luggage was broken and broken to a level that it cannot be repaired I understand it is the fault of the company airport however my 2nd luggage which was bought from Bol with 50 euros withstood the tear it is supposed to be crafted so that it can withstand damages at least for the 1st trip 300 euros gone just like this- disappointed is all I can say

Extremely low quality suitcases - completely broken within the first 2 trips

I have a set of beige suitcases The purchase was made less than a year ago and I have used the suitcases for two trips each lasting less than two weeks Both handles are no longer working The button is malfunctioning and they slide all the way up when it eventually works after pushing and pulling Additionally the exterior of the suitcase is covered in scratches The original protective cover from Suitsuit that I had purchased was also torn during loading for the flight One of the wheels is completely broken and there are multiple cracks around the wheel areas of the suitcase I would never recommend the suitcases of this brand to anyone You pay for the name not the quality