Sundaysfordogs Reviews

Betty loved it

My dog loved the food tbh Also I love how we get free samples Worth it if you can afford it

A loyal customer who is fed up

A loyal customer who is fed up Repeated delivery delays leaving my dog without food even when I order I way in advance My dog has a sensitive stomach and is a picky eater - I was thrilled to find this food so despite my misgivings I kept his subscription However I m forced to cancel still waiting on my August order Sundays delivery process is simply unreliable Great food Unreliable delivery process Very disappointed

My order was never delivered

My order was never delivered I ordered two separate foods for my dogs and one was delivered by UPS The other was supposed to be delivered by the Postal Service I got a notice stating it was left at the mailbox The package is too big to be left at the mail box so that was a lie Reached out to Sundays for Dogs and they said it was delayed How was it delayed and it is supposedly delivered They never refunded my order nor sent another bag Never by from this company

The reason for this review is lack of any customer service and charged for product never received

The reason for this review is their customer service I believe that the company is in trouble They charged me for a product on November 9 that shows shipped but no tracking number as of 11 20 There has been no response by text only availability for four hours by phone and no response from there either I ve also emailed multiple times in two days with no response My dog is now out of this food and now I have to switch to something else abruptly The food is good however I would be hesitant to use them as they are very inconsistent with their customer service

If I could give zero stars I would

If I could give zero stars I would I ordered a trial box and received it quickly Four days after I received the trial box they charged me 285 and overdrafted my account for a second order that I did not approve This is the worst company I ve ever had to work with No way to contact them via phone Run as fast as you can away from this company

Sundays for dogs has the worst logistics and customer service team

I sent multiple texts and email to Sundays for dogs because of the delay shipment and I haven t received any reply after 3 days I canceled the subscription and the ongoing order which requires customers to send a mail to customer service team still no one replies I will file a dispute to credit card company and also a complaint to BBB I haven t and I do not want any shipment from you anymore Worst product and customer service in the world you have time to reply the reviews here doing your PR but don t even care any emails or texts from your customers

Customer Service is HORRIBLE

Customer Service is HORRIBLE My dog kinda likes the food but it s way too expensive So after 2 orders on my subscription plan I cancelled Then I discovered they didn t honor my 15 discount on my first order AND charged me for a 3rd order after I cancelled my plan It s been 3 weeks since I ve contacted them NO WAY to speak to a human by the way and they are refusing to refund my money They graciously offered to refund 50 of my money if I provide them with a receipt for donating the order to a shelter Unfortunately I can t donate something I didn t receive So basically no refund Just ridiculous You can contact only via text or email When you do you get an auto-reply stating a human from their Customer Care Pack will get back to you ASAP Trust me they don t know what ASAP means You re lucky if you finally hear back after 3 business days I m retired and on a fixed income Considering they re supposed to be animal lovers no one at Sundays for Dogs cares enough to refund my 98 56 for food money for my pets Really disgusting

Too expensive

After seeing several pop-up ads I ordered and was charged roughly 29 for a 4 lb bag It completely slipped my mind that when placing this order I had signing up for a subscription so received the second 4 lb bag and was charged 126 They do not give refunds after first order My dog did like the food but over 30 per pound is an outrageous price