Sungevity Reviews

Job application

Very bad experience with Sungevity when applying for a job It took 2 weeks and 2 phonecalls for them to answer simple questions in an email They will delay postpone and deliver false promises whenever possible The conversation stopped suddenly and with no reply whatsoever even after I was promised an answer I would not recommend

Terrible experience

Terrible experience during the sale they were super communicative and supportive after I accepted the offer I ve been getting strolled and only getting dodgy answers always postponing the installation The support team is always extremely polite and try to be helpful but when it gets to getting things done and making the project to move absolutely nothing happens which lies on the project managers It s been already 8 months already since I paid for the panels and I have no idea when I will manage to have them

Unreliable bad performing and the client is just money

Installation didn t go as it should and it took me 2 years to fix this with them It took me about 15 hours of calls average waiting time is 30 min 40 e-mails to ask and fix what they promised and calling back they don t do They just don t keep promises I guess once installed you are not major anymore The sales organization is the core after that you are not important The biggest point is that the first line of support wants to help but the level above that has to do the work project managers and others they say that they have to focus on new clients At end I asked compensation for all the misery The message back was you have to pay and if not we send the debt collect agency Immediately threatening zero listening and zero respect My advice don t go to this company you will end up in more problems than enjoying your solar panels There are enough companies

Terrible company resulted in me losing over 800 for nothing

I signed a contract about 1 year and 3 months ago At their recommendation when i signed i requested a subsidy loan to pay for the solar panels They to this date have not installed my order They give me excuse after excuse First it was materials then it was installers now they are asking me to cancel my order and find someone else I think the true reason is that the price of solar panels went up dramatically after i signed my order Either way I have been paying monthly on the loan waiting for them to install but due to inactivity since they have not installed my order they closed my account So i paid over 800 euro for nothing Now they ask me to cancel my order but when i tell them i will if they refund me the money i have paid they do not respond

Poor installation job

They installed solar panels years ago they checked the installation today and guess what We were very very lucky it didn t catch fire cause the wires were completely loose in the system if you ask me they should always send someone to check the installation after it s been done to make sure this doesn t happen

Sungevity did what it promised The installation of the equipment was done efficiently and extremely pleasantly

Sumngevity did what it promised The installation crew was great

This is a great company which want to

This is a great company which want to serve you well But due to the shortage of inverters the project took a while to finalize They could do a little bit better on communication

Top marks to Sungevity

I must say we were impressed by the Sungevity customer interface model highly automated but still allowing us to contact them as and if required a really good balance Sungevity have achieved here We were also impressed by the site survey and installation reports produced on the spot and integrated with photos and text very good We are very satisfied by the installation of the delivered system the Sungevity sub-contractors partners did an excellent job minimal fuss and very good workmanship The personal attention we received from the Sungevity sales team througout the process was excellent and much appreciated I think we went through quite a few iterations before selecting our final delivered system Let us hope for many years of trouble-free operation and a goodly amount of sunshine

The joy of Sungevity solar panels We received our Sungevity solarpanels

We received our Sungevity solarpanels after a simple intake begin February De contractors who applied the panels were very good and fast They worked clean without leaving us any mess And now after a sunny spring and summer our intake of solar power was fantastic