Suntip Reviews

DO NOT BOOK FROM HERE

DO NOT BOOK FROM HERE This website has really messed up business model Don t waste your time on it - Price is not real time they will call you to ask you pay more if you want to keep your reservation- Refund is not instant takes daysI have booked the trip through their website and PAID 2000euro an hour later they called me said the price went up either I can get my money refund or I have to pay extra I understand during the search phase it does not show real time price but when you make the booking with money paid I expect the system would have check the external inventory everything is up to date before you ask the customer to pay It is 2019 this is not rocket science to build a workable system Even you can not solve the issue from the technical point of view at least do not ask customer to pay before you verify the reservation If you do not provide instant booking at least put a BIG RED WARNING on your website to let customer know and agree to take the risk in advance After I agree to get the refund it is not refund instantly you have to wait for days to get the money Which means what if customer has no extra money to rebook the holiday from other website and in the meantime price goes up If you can not refund instantly do not charge the money instantly From the pervious reviews seems it happens a lot do not waste your energy and money on this website Maybe you will be the unlucky one next

Once I arrived there

Once I arrived there they told me I needed to make a reservation I was with my two children I then went online to make a reservation and there was still plenty of availability However they still refused us They are literally racis

prima service

Topperdetop

Prima website en vlotte boeking

Prima service

Booking was quick and received needed

Booking was quick and received needed information on time

easy booking

easy booking great service and higly recommended

Soepel proces en documenten prima op

Soepel proces en documenten prima op tijd gekregen So far so good

Reason why SunTip gets 4 star from me

Reason why SunTip gets 4 star from me is the hotel Saadet in turkey they had on their site is in correct It started with being a nightmare holiday dirty sheets at hotel saadet grumpy reception aka chef and aka owner Dog shitted in the pool and staircase dead bees infront of our door I had photos everything and luckily Suntip is available on whatsapp I whatsapped with them they guided me and tried their best to help me my tour guide was Alltours who first told me what did you expect from a 3 star hotel I was in shocked its first time i am travelling i paid pr person 400 euro which is a lot of money in total 800 and then not Suntip but Alltours wanted me to pay 400 euro extra for a new hotel When I contacted suntip about this and thought this is not okay I rather check out now find a hotel myself and get my money They really helped me and contacted alltours Their guide came back to us and said we only had to pay 200 euro to go to the new hotel Which we of course did we do not want to stay in that hotel But SunTip thanks for all the help and trouble