


Based on authentic user experiences
Scott Davidson
6727 reviews
N/A
11 months ago
Excellent service from Jenny
Leaving this review for the excellent follow up service I received from Jenny in relation to a system issue with booking our ski holiday in 2023 Whilst the booking issue preventing you booking more than 1 room per booking still needs to be addressed by Sunweb the service I received from Jenny was superb Could not have been more helpful Jenny thank you Scott D
Sean Vickers
6727 reviews
N/A
11 months ago
Fabulous company for our ski holiday
Fabulous company for our ski holiday prices include ski pass which in Flaine is 307 The whole experience from booking to transport to the hotel was very smooth We had the best room we have ever had on a ski trip and we have skied a lot of years the hotel was Pierre Vacance Terraces D Eos
John Mclean
6727 reviews
N/A
11 months ago
From booking to end of trip Sunweb was
From booking to end of trip Sunweb was easy peasy All done online and when I called them to double check something they were more than helpful Ours was a skiing trip lift passes included Transfer was there waiting for us and arrived early for our return to airport trip Would recommend and will be using them in the future
Deborah Dibb
6727 reviews
N/A
11 months ago
Great service
Support from Sunweb was always available both before our trip and during We emailed and called several times to check details and always had a quick response and helpful staff Would definitely use them again
Jordan
6727 reviews
N/A
11 months ago
Great Prices and Excellent Service
Honestly I was a bit hesitant when booking as the price seemed too good to be true But i m glad I did All documentation was sent over promptly and check-in at the accommodation and collecting ski passes was very straight forward We just handed over the vouchers provided I even received a WhatsApp message from the guide giving an easy way to contact anyone if required as well as google map links on where to locate the accommodation and lift pass office we didn t need to contact anyone as we had no issues Will definitely use again for my next winter holiday
MLily16
6727 reviews
N/A
11 months ago
We had an amazing week long ski holiday
We had an amazing week long ski holiday in France this March booking with Sunweb I was initially worried due to some negative reviews but they made our trip totally amazing Very easy booking clear instructions on booking vouchers received a week before the trip then we were contacted by a guide a few days before the trip via WhatsApp As they said online I received a text msg about a pick up at the airport and communication with the driver until we left was through plus we had a private transfer unexpected It took only 2 hours to Les Arcs from Grenoble Accommodation was great - as it described on the website We picked up ski equipment lift pass and they allowed us to ski on the arrival day which was a nice surprise as the weather was fantastic Return transfer was smooth Overall we had a great experience with Sunweb and definitely booking again next year
Mrs Jayne Hughes
6727 reviews
N/A
11 months ago
We would highly recommend Sunweb
We would highly recommend Sunweb our first experience went without a hitch We were a larger group and i had to change two names on our booking prior to departure this was completed without a problem We received such a friendly service information messages emails with Sunweb all highly professional Our destination location chalet was perfect as described and the reps on site amazing We would definitely book along with Sunweb again Thank youl
Anonymous
6727 reviews
N/A
11 months ago
Flaine ski holiday
everything arrived via email when it was supposed to staff in the airport helpful vouchers for ski hire and lift passes included in all the paperwork and exchanged for both with no problems The appartments we had been to before so knew there would be no problems there Overall a a good holiday with no hic ups would use them again
Nick
6727 reviews
N/A
11 months ago
Another Great Sunweb Holiday
Really easy booking process with everything explained along the way Second time booking with Sunweb and same great service and no issues Flights apartment and transfers all as expected and on time Easy to speak to reps at resort who are very knowledgeable Will use again
ROB
6727 reviews
N/A
11 months ago
First time using Sunweb - amazing
First time using Sunweb but was extremely pleased with all aspects of the holiday I could not fault anything from the moment we booked until the moment we landed back home The process information received organisation and holiday were all without problems Will definitely use again