


SuperBrandTools Official Site Tough Tools for Any Challenge
Based on authentic user experiences
Ayo
6727 reviews
N/A
6 months ago
Can I give ZERO stars
I placed one order and THREE separate charges were charged to my bank account Customer service haha refused to make corrections DONT DO IT YOULL GET SCREWED
KC
6727 reviews
N/A
6 months ago
Deceptive Sales
I ordered a Christmas gift There was a piece missing it doesn t have torque or defective The recipient doesn t like it and they will not take it back They said their return policy is 30 days from date of purchase instead of 30 days from receipt like all other companies do Ordered the 26th received 12 8 What s to stop them from sending it the day the return window expires Deceptive sales practices Buyer beware
C A Pullium
6727 reviews
N/A
6 months ago
Watched their commercial on a YouTube
Watched their commercial on a YouTube ad False advertising and misleading information pertaining to the validity of their product being a new innovation This concept was introduced in the mid-late 90 s with the Gator Grip Super Brand Tools is not offering a new product by any means
Fred Wotocek
6727 reviews
N/A
6 months ago
I did not receive the item I ordered
I did not receive the item I ordered SuperBrandTools SBT told me to file a claim with USPS I did that and they said it showed as delivered to my address however I never received a package I live in a locked apt building with 3 other neighbors I reached out to the neighbors and no one had it I have not had issues with anyone taking my mail USPS said to contact seller to resend or refund the item So I contacted SBT back via email they say Out of over 100 000 orders shipped this year we ve only seen this happen a couple of times Unfortunately since the courier wouldn t deliver an empty or opened package without filing a claim it means that your package was lost at your front door most likely on your porch or in your mailbox As I look at the reviews for this company they have a rating of less than 2 and looks that a lot of people do not get their package LIARS
Todd Bennett
6727 reviews
N/A
6 months ago
BEWARE OF THESE GUYS
BEWARE OF THESE GUYS THEY ARE A BUNCH OF SCAMMERS DO NOT PATRONIZE THEM THEY WILL TAKE YOUR MONEY AND NEVER DELIVER ANY PRODUCT OR THEY WILL DELIVER ONE-TENTH OF THE PRODUCT ORDERED AND THEY WILL NEVER RESPOND TO YOUR EMAILS CALLS AGAIN THEY ARE THIEVES ROGUES FRAUDSTERS AND DAYLIGHT ROBBERS
Punjab Walia
6727 reviews
N/A
6 months ago
Never received what I ordered
Never received what I ordered Tracking number stopped working Several emails No refund STAY AWAY
Lester Hellum
6727 reviews
N/A
6 months ago
I ordered a saw for 160 September 24
I ordered a saw for 160 September 24 and never received from this company I text them and told them had Not received and didn t want and they have NOT returned my money could someone tell me how to get my money back Please help
Jasmine Syrette
6727 reviews
N/A
6 months ago
I purchased their handsaw and it was
I purchased their handsaw and it was cheap quality made in China I returned it via certified US mail and now 3 MONTHS later I still haven t gotten my refund Not a very customer friendly company
Ana
6727 reviews
N/A
6 months ago
Chaos frustration from the get-go
I attempted to order the light emitting gloves of their advertisement while watching YouTube During the process it was high pressure REPEATED special offers of other items several suggestions to add insurance protections faster shipping that would add to the total cost etc I kept it to a single pair of gloves 14 99 shipping 6 95 Somehow upon completion the amount was 36 95 I immediately contacted customer service for an explanation and was received by an employee with a heavy Indian accent surprise who could barely be understood He offered no explanation but to simply cancel the order I DID What a complete waste of time exercise in frustration and classic bait switch sales tactics I was suspicious and I was right
Mary Kurrasch
6727 reviews
N/A
6 months ago
Charged before u can even check out
Charged before u can even check out Then u never make it to check because they keep asking u to add shit to the order before you completely check out Each time they charge instantly and keep asking u to add Like wtf Never got a thing and was robbed 169 Should have came here first