Superiorcomfortpros Reviews

Our furnace stopped working just as it

Our furnace stopped working just as it started to get cold here in Colorado I have a home warranty so I started a ticket and Superior Home Comfort responded to the job They scheduled to come out and then shortly after I received a message that they pushed back the appointment to the following week Again the furnace was out and there was no heat I called and a woman named Olivia answered She said that she did not know why the appointment was changed but she would look into it She said that she received a message from the warranty company to reschedule I then called the warranty company and asked them why they pushed back the appt They said that they hadn t changed the appt and asked if I could hold while they called Superior Home Comfort After a couple minutes the warranty company came back on the line and said that they spoke with a woman named Olivia who told them that she pushed back the appt because they were short on service techs I called and asked Olivia about it and she got upset with me She said that she didn t have time for this When the service tech finally did arrive the following week Olivia said that they wouldn t be able to return for the repair for another week I decided to take them off the job and go with a different company The next company came out that day and returned in two days with all the parts required to fix the furnace I figure if Superior Home Comfort is going to be dishonest about some very basic stuff there s no way that I can trust them with a repair The whole experience left me with the feeling that they weren t at all interested in getting the job done in any reasonable amount of time My advice stay away from Superior Home Comfort