Supermove Reviews

Worst Customer Experience ever Refrain from contracting SuperMove

I had a very disappointing experience with the SuperMove team While the team leader showed dedication and attempted to resolve issues the overall performance was lacking There was a clear lack of focus with tasks started but never completed Some workers put in effort but needed constant supervision and I even had to step in to help with packing and keep things moving Unfortunately most of the team was unproductive often distracted by their phones and taking frequent smoking breaks Key issues I encountered include - Lack of organization- No clear method or structured approach- Frequent delays and failure to arrive on time- Inaccurate volume estimation- Unqualified personnel- Poor planning- Lack of commitment- Not performing the packing service paid for - we had to pack by oursleves all our clothes In addition there were minor damages including a broken trolley and a cracked lamp which only added to the frustration SuperMove also required an extra third truck due to these shortcomings and we were pushed to pay for it In previous moves such as from Hong Kong to Hamburg and Hamburg to Aarhus the volume was well managed and much lower than what SuperMove used This time we ended up needing three truckloads even though we left out eight large Ikea furniture pieces about 9 cubic meters Better planning and organization could have easily avoided this extra truck Overall this was the worst moving experience I ve had in eight relocations

arrived 2 5 HOURS LATE and broke a table

Cant stress this enough but NEVER EVER USE THIS COMPANY I booked them for friday 14-16 oclock I started to call them 14 15 since they werent there yet I got an answer AFTER asking them that their car broke down sure things happens but I didnt get any update during this time at all I had to ask all the time I got an answer that their arrivel is always approx time and not set which is fine if they would have been late 15-30min but they came late 2 5 HOURS I book them from 14 oclock and they arrived 16 30 and when I told them that this is not acceptable they told me too bad you still have to pay 2 hours and later I noticed that one of my tables were broken like what is this YOU COME 2 5 HOURS LATE NO APOLOGY OR DISCOUNT OR ANYTHING ELSE AND THEN ALSO BROKE MY FURNITURE

Professional moving company with good service

Thanks lads for such a smooth move home to Cottingham before Christmas Fair price for a lot of effort moving 20 years worth of gear The lads were hilariously funny nothing was too much trouble for them They put so much effort in and they didn t let the cats out Even Graham the plant made it in one piece My gear arrived on the Monday and we were unpacked within a few days ready for our first Christmas in our new home We were the first to fill the lorry floor to ceiling ha ha I would definitely recommend this company

Good service

Supermove did an exceptional job They did a good job in dismantling and assembling furniture as well Highly recommended

Super fed flytning med Supermove

Very good experience with this company I transported my furniture from Aarhus to Copenhagen with Supermove No difficulties at all Very friendly and helpful staff

Super god service

Super fed flytning med Supermove som transporterede et 2 tons mejeri-industrimaskine for mig i Give -

Professional and fast

Professional and fast very pleased with the service no doubt I will repeat

I Good experience

I had booked a full move from two location to a third one in same go No issues regarding my inquiry The employees themself called me 15 min prior to arrival to let me know everything is going accordingly to our arrangement THroughout the day they worked fast politely asked question where to put specific boxes All in all i feel comfortable using them again and also i experienced their charge to be fair

We bokket supermove to move for os from

We bokket supermove to move for os from taastrup to Lebanon The best company ever