Superx Reviews

Tried my luck

Tried my luck and was greatly amazed at the quality It is soo comfortable I went to go get another item from them but all the stuff I wanted is sold out No wonder Definitely coming back for more Highly recommend From what I have gathered they go in pre-orders only and each item take at most 16 weeks to make All the bad reviews I have read are from people who didn t read that part of the order confirmation and are not willing to read things through

Have placed a few orders with SUPERX

Have placed a few orders with SUPERX and the quality has been nothing short of amazing I do see some people get upset when they order a preorder and it takes time which is why it s called a pre order but the product community and company is amazing Looking forward to ordering more in the future

superx Worst customer service ever

superx Worst customer service ever from SuperX scam artists Over 3 months still no order even tho its in stock they cancel my order Total scam im out 500 buyer beware

AVOID THESE RIPOFF ARTISTS

The customer service quality with this company is less than remedial These people will not even make an attempt to correct issues when occurring They have ZERO problem solving capability and accept no accountability actually gaslighting a potential customer Superx DOES however provide numerous apologies and or excuses referring to them as options when there is an issue or shortcoming on their end so in that sense they are adept at something avoiding accepting responsibility They will use the excuse that they are a small business and that they sell limited edition products To attempt to move on from the fact that they are incompetent as well as being grossly overpriced on top of the fact that their products do not even come close in quality to the companies that they price themselves to compete with FAR INFERIOR DO NOT SPEND MONEY WITH THIS COMPANY

Terrible customer service this company

Terrible customer service this company is a SCAM don t give them your money Below is an email they sent me for wanting my money back after never sending the product SuperX Support SUPERX May 30 2024 23 27 EDTYou never confirmed you wanted to cancel 2 The timeframe was provided when you placed the order If you missed or ignored it that is on you 3 The order has been cancelled and your sold out limited edition suit has been given up to the next person in line who will be more than grateful to have it Lucky for them these are coming out of presale and shipping next week so they won t have to wait months to receive it SuperX

Company can t keep promises

Bought the Deadpool shorts S in red as well as the Ezio joggers M Apparently since the Deadpool shorts are apparently on pre-order until October nowhere was that stated they just weren t going to ship my order until October They had an issue where some of the Ezio joggers M got lost by UPS and now I m not able to get the size that I even ordered Absolutely incredible how a company can have the audacity to charge as much as they do for their products yet they can t even fulfill orders that they promised their customers I won t be shopping at SuperX again and I recommend anyone who reads this to avoid them as well

They do not stand by their products

They do not stand by their products the colors bleed onto each other and customer support won t do anything No returns refunds they just tell you to take it to a professional cleaner Takes months to receive a product that s defective and then you re screwed as they don t stand behind the quality of their products

I ordered my clothing several weeks ago

I ordered my clothing several weeks ago still no tracking number and they will not respond to any messages I just want my money back at this point