Support Reviews

I HATE TO DO THIS as I was a Huge Supporter and Advocate

I run multiple online social media networks for Bitcoin groups and we reach over 120 Million people per week I had been promoting Binance US because I assumed they were going to be ethical and follow-through However I have contrary news as I had been reviewing them as well as others such as Coinbase BitPay even Cash App and many other wallets or bitcoin providers I promoted them while they haven t as much as followed through with a single request to fix my simple issue and this has been ONE FULL YEAR That I have been trying to get verified That is right I have taken all our Promotionals of Binance down and get this it is all because My Driver s lisense has my old address while I moved two years ago so it didn t match my bank statement I have attempted to contact them numerous times and occassions however they always say they are backed up and I believe it But this has been an entire year for a simple quick fix issue that a REAL HUMAN REPRESENTATION COULD Complete They refuse to help me so I have finally given up I had sent nearly 200 into this account and probably will never be able to withdraw it and Was using Wealthy Bots which attachs to them as AI BOT TRADER and I spent 1000 For their Credits that now I will never be able to use due to Binance not Verifying me It is really simple I Can t be the ONLY Person who moved from their prior address according to ID I am who I say I am and if Binance was a bit more professional I would have been verified over a year ago This is actually quite Unethical and pathetic to say the least I would expect more from even a Scam Con Artist HYPP Company Say it isn t so Binance you were suppose to represent the good nature and power of Bitcoin this actually makes you guys look like gatekeeping shills that work for the Banking Industry and are set up pawns to make bitcoin look lazy and inefficient or bad If that is the case you are doing a great job as I noticed over 90 of your reviews are one star so go figure I am going to make this my mission now to tell the world the reality about Binance on all my social media networks The Least they could do is approve my information but I have over 7 attempts with FAILURE TO APPROVE ADDRESS My New Current address is accurate on my Bank statements I don t need to renew my Driver s lisense for another two years just because my ID has my old address doesn t mean I live there anymore So this quick fix has taken over a year and not a single assistent has even tried to look at my Contact Tickets for the past month So all I can do is give up and take the 1200 dollar loss as a Lesson Make sure you get verified with the Company that is being API to your Bitcoin Trading Bot otherwise you may get a unethical company such as Binance Us who is too big to care about your money making ventures which trust me I will have lost alot more time and money just because this crooked company didn t want to help me out at all At least I see I am not the only one looks like at least 200 people or so Have had same or simimilar problems Any normal company even PAYPAL the most sideways of all would have been able to accept a call from a real human being and been able to fix the problem within the hour There is no one you can call they are alawys backed up and apparently you can wait an entire year and never get any help This company won t last long I can t beleive I PreAdvocated them for the past year and Brought many of my friends and familys on board with my Referral link I will have to tell them to negate my review and maybe help Buyer Beware about such things I honestly don t think this company wants to stay in business long do they even have a mission statement Are they so low budget they have no professionals to help be representations for their cause I don t get it I am very disappointed and had high aspirations that this company was as good as I had read about Shows you can get any media to pay off and make you win an award or two My new review is over I hope they may look at this and consider actually fixing my super simple issue and verify me but showing how they don t even care about their customer s Tickets I seriously doubt this will reach anyone It is as if a bunch of chaotic monkeys all works for Binance I hope for their sake they change things around and do what is right since they claim to have US in their name it gives the United States a very bad name At least change your name from that stance I suggest Coinbase or even Cashapp as they have professional reps that will get back with you very quick and handle your small issues to larger problems no questions asked They also know the clients are always right instead of this Elitist attitude that You are lucky if you get in ideology Which anyone who is approved great job not all of us can get verified Apparently E G Plott Harvard

Used to be 5 review

Wow How things have changed So binance have stopped nearly all services for the UK I can t stake I cannot on ramp fiat to crypto or off ramp crypto back to fiat Got 40 000 stuck on Binance that I cannot access Avoid at all costs and just use Kraken

robbed of all my crypto money

Just got robbed of all my crypto money and the solution provided was to go to the police what a joke i dont recommend this platform to nobody seems like they must have some kind of involvement too by the way they handle the cases answers they give and solutions they present

Withdrawn funds vanished

Withdrawn funds vanished Zero support Steer clear

These people are not listening they

These people are not listening they only want to make money The whole business is rutten been cheated now at least by 10 different brokers Trying to reclaim an investment and all the time they promise to make a transfer but of course i the wrong direction Are there any honest and serious people who can assist me without a credit-card

DO NOT USE UNDER ANY CIRCUMSTANCES

As i am writing binance have held over 3 k of my funds from an obnoxious P2P seller for two days I asked repeatedly to cancel and refund my order they threatens you to cancel accounts and also suspend withdrawals for one day I was also scammed by someone with a binance address binance did nothing when I entered a fraud chargeback classroom they said they would close my account Up to now they have not refunded my money as per my request and the Appeal for the P2P has not been answered and settled in the 24 hour limit I asked for my money back Instead they asked me to put another order with the same obnoxious seller Can you believe this Do not under any circumstances

Support is a bot named Bentley

Yup same problem Failure to verify identity I filed a claim with support and right away heard back from Bentley I provided all my personal information to him and then nothing At this point I m thinking Bentley is a bot

Case ID 118281584

Awful experience with Binance Changing a maiden name into a spouse name is a nightmare I gave all the necessary documents but I already lost 5 days in a useless tchat and I still continue to struggle currently Meanwhile I canno t have access to bank transfer and my funds are still on the Binance account My advice RUN AWAY