Surfpirates Reviews

Everything OK Parcel to Spain with GLS

All good I called them on the phone before purchasing to confirm if the kite was available I had to wait 1 week time but that is Ok for me The parcel tracked online Will buy in future there Very good prices Ciao

Ordered a kite and a bar

Ordered a kite and a bar Delivered to Sweden in less than a week Good prices Checked with them by email before ordering Had a question after the order was shipped as well They always answered within a couple of hours Recommended

Great customer service

Great customer service fast delivery and very competitive prices

So far so good

I bought only once from them Nice prices and fast shipping Nothing to complain

Just a big mess

First order got wrong thing sent to me gee Second order was fine Third order they tried to sell me something they didn t actually have getting money back for the thing they didn t have correct amount of VAT from other items took me almost a month Writing countless e-mails doing all the math for them etc Waiting and then waiting again and then again Sorry but that s a bit too much

Always a bit dubious when buying from

Always a bit dubious when buying from somewhere new and these guys being in a different country added to that But emailed them ahead of time to confirm stocks on a sale item and was very quick to respond Ignoring the weekend order was with me in 3 days which you cannot complain about Well packed and no hassle Happy customer

Recommended

Very good experience I bought a kitesurf board at a super discounted price shipped to Italy in a very short time Recommended

Easy cancellation nice communication

I bought a bar at Surfpirates and at the same time my boyfriend bought one for us I just gave a call to cancel my order which was no problem or hassle at all Same day I got the money returned