Surridgesport Reviews

If I could give zero stars I would

If I could give zero stars I would Absolutely joke of a company zero customer care or communication Size guides are useless as most of school Pe kit is in unisex sizes which there s no size guide for waited 2 weeks after ordering to be sent the wrong logo on my items No apology at all Had to send back the items even though I was isolating for them to remove the wrong logo and put the correct one on And to think I hav e no choice but to buy from these clowns again when I need more Pe Kits which I m sure I will do soon due to the appalling quality

Poor quality

Poor quality logos peel off size guides are useless and you can t return items delivery charge is 6

Give them a miss

Seems I am not the only one to experience this appallingly bad company This company are rubbish they really are After chasing for my non delivery apparently the package got lost in transit despite the order still showing as processing I was then promised and assured a new set would be with me 72 hours later Seven days have now gone and no delivery and surprise surprise order is still showing as processing Avoid

Don t bother

I ordered my sons pe kit from surridge in August 2mths later its still not arrived its showing as not yet shipped on my order details by reading the reviews I m not the only one with this problem I ve messaged customer service but not yet had a reply They ve happily took my money out though Terrible service

Faulty goods and when reordered sent to

Faulty goods and when reordered sent to old address even thought I checked and they promised would be sent to school It wasn t A complete joke of a company

Awful service and continual stock issues

For some unknown reason our son s school are forcing us to use this awful supplier rather than going to the shop near the school where clothes could easily be tried on and bought Surridge have had ongoing supply issues and rarely have things in stock when needed due to this we frequently have to place multiple orders to get the whole kit over a series of months for each separate order we have to pay a new postage charge - so most recently 6 delivery on an 8 pair of socks which is a complete rip-off it can hardly come as a surprise each august that new stock will be needed

Outrageous delivery prices

This is an awful company to have to deal with for school sports uniform To charge 7 20 to deliver one small item within the UK is outrageous The items also dont come named unless you want to pay for personalisation initials that are done with vinyl and peel off after a few washes Overpriced not good value for money and have the cheek to deliberately rip people off with postage As a parent body we are campaigning for our school to stop using this company

I have never come across such hefty

I have never come across such hefty prices anywhere due to my club commitment I have to buy polo shirt 38 pounds for a polo cricket shirt not a great quality and value for money Also 7 2 pounds for delivery and there is no other is outrageous I can t give any lower ratings