Reclaimed Wood Furniture - Sustainable Furniture
Based on authentic user experiences
David Shortland
6731 reviews
N/A
6 months ago
Glad I bought the reclaimed wood table and chairs
Though I was a little concerned at buying this furniture unseen and untried I looked into the company and loved the idea of buying furniture made from reclaimed wood The elm table and chairs were just the style I wanted so I decided to go ahead with the purchase There was no need to worry The grain in the table is fantastic and the blemishes add character and are fully expected in items made from reclaimed wood After just one coat of wax polish the table looks beautiful My only slight negative comment was that a couple of the chairs wobble but Sustainable Furniture have quickly addressed that There was a bit of a delay in supply but the communication from the company was good and the service we received from the delivery drivers was excellent I would be happy to buy from them again
Caroline
6731 reviews
N/A
6 months ago
Extendable teak garden table - great service
We ordered an extendable teak garden table and have found the service excellent The first table was held up for several days with the courier had to be chased up by Sustainable Furniture which they did speedily On arrival the wrapping the table were wet and the table was marked Sustainable furniture accepted the photographs and immediately sent a replacement table with no quibble We had some difficulty in assembling the table they sent a colleague to us in London from Cornwall and sorted it They d brought another table in case we needed it to be replaced again not necessary Friendly helpful speedy professional We love our table Thankyou
Beverley Rice
6731 reviews
N/A
6 months ago
Quick efficient service
Quick efficient service e- mail response brilliant and quick cannot fault service quality and caring staff Special thanks to Lucey
Margaret pooley
6731 reviews
N/A
6 months ago
I just want to say a BIG thank you
I just want to say a BIG thank you for your email and for those sent previously keeping us up to date with our order over the past months Our furniture arrived minutes before I opened the email you sent today and I have to say that I am delighted with the wicker chairs When many others have constantly provided recorded messages apologising for the severely reduced customer service still apparently because of Covid you have soldiered on and provided an excellent service living proof that there are still some sane organisations out there who put the customer high on their priority list I will be recommending you to others Well done and thank you
Anne
6731 reviews
N/A
6 months ago
Teak Root Table
We bought a teak root table from sustainable furniture The service from them was first class and they sent us lots of images to make our choice from The table looks fantastic We were looking for a stunning centre piece to our lounge and we certainly got one
Jacqui
6731 reviews
N/A
6 months ago
Great service
I took delivery of a pair of folding teak garden armchairs in July that arrived in perfect condition well packaged Very pleased with the design Unfortunately one of the chairs developed a faulty joint a knot in the wood weakened it I think I asked for a replacement had a response in 24 hours and a replacement within 5 days This is great service from this company and I will use them again for future purchases
Benedek Csorba
6731 reviews
N/A
6 months ago
Wicker chairs
I have nothing but praise for the way my order was handled in what must be a very difficult time to be importing goods from abroad I was kept informed as to the reason my order was delayed and found the company extremely helpful and apologetic concerning the delay I would not hesitate to order from them again
Oliver Agsteribbe
6731 reviews
N/A
6 months ago
Persevere and support You won t be disappointed
Well after 6 months of ordering my sofas turned up This sounds like a bad review but isn t My order was caught up in the shipping debacle and although I was sceptical of the excuses this was beyond the control of Sustainable Furniture who did it s fair to say kept me informed of what they could find out about the container ship which had my order on I am so glad I persevered I knew I liked the product Manga 3 seater when I ordered two and they are great value for money Sturdy and well made they look great classy and expensive Seats a little firm but surprisingly comfortable I am so glad I stuck with this company and apologise if at times I was a little stroppy My only negative is that the sofas are wide and would not fit through a door in our house so consider this if you don t have a side access or good neighbours Thank you Sustainable Furniture I love them
Sarah
6731 reviews
N/A
6 months ago
Congratulations - very satisfied customers
Took delivery of a well-packaged 2-seater Java Sofa and 2 x Java Sofa Chairs yesterday Delighted with the high quality finish and overall appearance of the furniture There were the inevitable delays with shipping completely beyond your control but we were kept regularly informed of progress Congratulations on your excellent service - we are very satisfied customers and would not hesitate to use you again
Gordon Springate Ltd
6731 reviews
N/A
6 months ago
Excellent Company Excellent Product
Excellent Our 2 5m teak root table is amazing and the delivery guys could not have been more helpful We first saw a dining table from this company in a friend s home and they said they could not fault the company or the product so we decided to order from them too We were not disappointed I can see a number of people have complained about lead-times but we know from other items of furniture especially made from wood we have ordered the whole market is suffering delays with supplies and transportation issues Indeed we are still awaiting a chest of drawers we ordered from another Company back in June so I believe this is a world-wide problem and not specific to Sustainable Furniture