


Suzy Shier | Shop Women’s Fashion & Latest Clothing Trends
Based on authentic user experiences
Kim Harwood
6730 reviews
N/A
8 months ago
Suzy Shier has the WORST policies and
Suzy Shier has the WORST policies and customer service I have ever experienced I spent almost 1000 at your online store I purchased online because when I go to the store at Tsawwassen Mills I never find my size I am either a XS or a S The sales people said they only receive one XS and one XL in the delivery truck So I bought everything full price online But by the time the order arrived all the dresses I purchased were on sale Egads I returned the ones that didn t fit I wanted to return and buy back the others that were now on sale Your employees said I wasn t allowed When I mentioned why I bought online they joked Well now we will have your size in store Haha But I am not allowed to buy them It almost seemed like they were prejudice That is really bad and I am tempting to report your company to the BBB I was willing to spend money and give you business and you don t want it Is my money really not good enough Why am I being punished Unfortunately I liked your products but will not recommend your company to others I do recommend Mountain Warehouse Petal Lush April Cornell Winners Marshals Fairweather Garage even Ardene s There are so many other places I m glad I found other companies that sell equal or better products Goodbye Suzy Shier
Linh Luu
6730 reviews
N/A
8 months ago
If i could give a lower number i would
If i could give a lower number i would dont trust them they lie about delivery time and you will wait for weeks on your order
Amandeep Kaur
6730 reviews
N/A
8 months ago
I went to the Suzy Shier located at the
I went to the Suzy Shier located at the Bayshore Shopping mall in Ottawa last Thursday November 23rd and the sales associate was very rude I was asking her questions about the Black Friday sale and she didn t give me a straight answer and her attitude was like I was annoying her Awful service
Consumer
6730 reviews
N/A
8 months ago
I recently bought a two pairs of
I recently bought a two pairs of leggings for my daughter they were both the same They fit her fine so she took the tags of and then she realized that one pair had stitching in the crotch was fraying so I returned them with the tags of and they wouldn t return them with a store credit I had the tags with me but not attach They wouldn t give me any credit and showed no respect for me just store policy I said it was a terrible policy and they could be returned to the manufacturer no problem I am a shopper of Suzy s for forty years most of my closest of full of Suzy shier clothing it very personal for me because I had been shopping there for so long with no problem they said they usually put clothing on the floor and mark them down in prize when they have a problem like I had but who wants leggings with the stitching that is fraying in the crotch very upset right now with the service I got no respect for the customer
Susie
6730 reviews
N/A
8 months ago
I would give a negative 10 if I could
I would give a negative 10 if I could Purchased a coat online and within 10 minutes my credit card info was hacked Credit card tracked it back to Suzey Shier online purchase Notified the company asap Dec 2023 received message they are busy It s now Jan 28 and still no word back It shows me they have zero interest in resolving the issue I will never trust this company again
Peggy Chen
6730 reviews
N/A
8 months ago
I buy clothes at Suzy at 2101 Cornwall 11 avenue regina-s4p3y6i spen 339 51 I come back home and check the price it not machine with the tape and I come back tell them to double check the price it ri
I buy clothes at Suzy at 2101 Cornwall 11 avenue regina-s4p3y6i spen 339 51 I come back home and check the price it not machine with the tape and I come back tell them to double check the price it right 2 time the scan on computer come up the price it wrong and one pants I got 24 95 on the red tape they charge me 29 40 and thay say they don t sale it for me and do not give me money back tell me have to refund and take something in the store and the store all ready close I say give me store credit I come back other times they say nope I have to pick it now that it store it I ever see it on my life and I ever come back again so who ever buy from this store make sure you check before you leave this store
Dee Dee
6730 reviews
N/A
8 months ago
I hate their customer service
I hate their customer service representative they are mean and fake I went to the location of square one in Missisauga to find a job I went to talk to the representative when she saw me holding a paper she immediately turned to her colleague and said Ahh These people come with resume in a supper arrogant and annoying tone Then when I said Hi she was like No we are not hiring currently in a sweet voice I was like Oh man I know your reality but I didn t say anything but I felt extremely sad hearing her It was the most awful experience of mine from 23 stores which I visited
Peggy Chen
6730 reviews
N/A
8 months ago
So today I went to To the shop to see
So today I went to To the shop to see some clothes right because I got like a membership gift card for my auntie and I didn t know how it worked because I never went to actually shop there and the service lady was really mean she was giving me attitude and she thought I stole the gift card and she was like oh like the name on the gift card and the name like you re giving me is not the same thing The service customer is really bad I ll give it like a -10 if I have to
Paula Lynn Gauthier
6730 reviews
N/A
8 months ago
Gift Card amount
I had a gift card for 30 57 so I bought a sweater at Guildford Mall in Surrey BC I bought a sweater and the total was 30 58 So the cashier said I owed 0 1 cent so I gave him an American penny He said he couldn t accept American money and that I could use my debit card for 0 1cent I told him the American money is worth more than the Canadian penny He called another staff member and she said that I owe 0 10 cents and I told her that the cashier said that I owe 0 1 cent She called her manager and the manager said that I owe 0 10 cents and that they would but 0 8 cents back on my Suzy Shier gift card I was shocked because if they owed me 0 1 cents I wouldn t ask for it back What poor customer service and policies They could have cancelled the 0 1 cents at the beginning and we could have called it even but they had to hassle and give me attitude I stopped buying from Suzy Shier 20 years ago because of their poor return policy and the only reason I went back was to use up the gift card I have told my experience to many family and friends and warned them not to shop at Suzy Shier The store is not worth shopping at because of their awful return policy and awful customer service The sales associates need good customer training Susie
Lindsay Khuu
6730 reviews
N/A
8 months ago
Quality of clothes needs improvement
Quality of clothes needs improvement In store return policy is only exchange within 14 days which is ridiculous when the quality is way too much off Price is still expensive for cheap clothes