Svcfin Reviews

A truly caring professional

When we had a problem with a payment I spoke to Dawn Ruchman She was kind attentive and tried to work on a solution right away She also showed compassion for our situation I am happy to have reached a professional that was truly concerned about the customer

Jay Abdalla

Jay was very helpful and patient with walking me through setting up our monthly loan payment correctly due to an error entering our bank account number intended for paying back our loan He was able to quickly identify the payment issues from his end in order to help us correct the mistake

Had the pleasure of speaking with Alisa

Had the pleasure of speaking with Alisa M today and she was fantastic Breath of fresh air to call customer service and have someone be polite and helpful Thank you for all your guidance and professionalism You are my go-to now and you are very much appreciated

Tahesha was amazing

Tahesha was amazing She listened patiently answered my questions thoroughly and had a solution that she followed through with in real-time even adding me to the email A fantastic experience all around

Home Town Contractors on 11 Jsn 2024

Home Town Contractors on 11 Jsn 2024 have installed all windows per contract The job is not complete due to met a l shelters not being installed The shelters to the best of my knowledge have not been received via shipping I was informed by one of the companies personnel after inspecting the windows after installing that the shelters might arrive on 12 Jan 2024 I have not reviewed an ETA for the shelters nor completion date for the installation of the shelters from Home Town Contractors Once the shelters have been received by the contractor and installed I have no problem finalizing payment less 702 00 Change order implementation Thank you Leon Polnitz P

EXCELLENT OUTSTANDING SERVICE

My conversation with Dawn exceeded my expectation being a new customer Not every or any interaction is the same plain experience Dawn exceeded any customer service excellence in explanation of services confidence in overall questions concerns I had and frankly she is the GOLD STANDARD by far anyone could hope to expect and receive Very comfortable to work with willingness to listen and respond accordingly Dawn is professional personable knowledgeable and a truly a people person I wish I could have her work for me 45 years in real estate and going strong she is an asset and truly heartfelt dealing with the public Thank you Dawn

Great Employees at SF

I called yesterday about setting up reoccurring payments and was told they would have to send me a form through email to fill out but the site did not work Today I called as spoke with Tamai and she said that I could do it online and walked me through it She was so very helpful professional knowledgeable and nice Tamai is an asset to SF company Thanks

10 10 Experience with Lolyn Vilacha

10 10 Experience with Lolyn Vilacha Garcia she assisted me with several issues I had with my loan Lolyn fixed every issue and answered every question about my account Amazing service definitely plan on using this service again because I had such a good experience with Lolyn