Based on authentic user experiences
Anne Kong
6733 reviews
N/A
9 months ago
Why the apps can t load recently as I
Why the apps can t load recently as I still have some credit in my account No any messages from the company being given what is going on
CY
6733 reviews
N/A
9 months ago
My balance was debited but no voucher issued
My balance was debited but no voucher issued Contacted CS replied fast said IT team was investigating But after 2 weeks is still under investigation and no further response I don t know how long need to waiting to get my money back
Anthony
6733 reviews
N/A
9 months ago
Poor support and not secure
My money in virtual wallet was illegally withdrawn transfer to somewhere else I have raised this issue for 2 weeks However I don t receive any progress update for their investigation so far When I chase the customer service by email they cannot provide any target completion date and just ask me to wait further By the way my account is locked and I can t use any money in the virtual wallet It is a very bad customer experience