Swischoolwear Reviews

3 weeks into high school my daughter

3 weeks into high school my daughter STILL does not have the correct uniform as the sizing on this website is so inaccurate we have had to reorder FOUR times to get it right I ve just made another order and what we need isn t even in stock Preorder is saying up to 2-4 weeks or maybe more it s absolutely disgusting as there is no other way for us to get uniform and most of the items are compulsory and can only be bought from this cowboy company I expected much more of cheam high school and will be sending them another email of complaint in hopes they will consider swapping uniform providers as almost all other families have had the same issues

Agree with the below post AVOID

Agree with the below post Suspicious that the original Trust Pilot page has been deleted I placed my order on 7th July Well in time for the new school year on Thursday I have chased so many times to be given different expected delivery dates Saturday I finally received a tracking code on for this to now have gone missing at Royal Mail and SWI are not interested at all I spoke with someone on the phone earlier and asked if I could just place a new order with guaranteed next day delivery and was told no NO management there No Complaints department I will be making it clear to my Childs school that if they keep using this company with no other options I will be sending my kids in different uniforms as I refuse to use these again Bank Charge Back is now my only option

Very odd that the SWI trustpilot page

Very odd that the SWI trustpilot page has disappeared with hundreds of 1 star reviews Customer service is terrible and complaints are just referred to a generic email address There is no fast delivery option for customers unlike pretty much all other companies when they give you an option to pay for faster delivery Was told 3-5 working day delivery this time on the phone it was 5-7 working day goodness knows how long it will take for our large uniform order to arrive My autistic son is distressed about not having correct uniform to start his school year

I orderd my sons uniform early July

I orderd my sons uniform early July sent wrong sex blazer this company has no manager roughly about 4 people who answer the phone all the same read from a script no complaints procedure they have hundreds of pounds of multiple parents they still haven t refunded they tell continues lies you can hear them allAdvising each other what to say they are the biggest con company I have dealt with and schools need to drop them

Had to return some skorts that I

Had to return some skorts that I ordered as way too big despite measuring my child s waist Luckily I replaced locally 2nd hand to avoid having to pay a delivery fee Still waiting on refund for these It is now over timescale they gave me for refund which is far too long in the first place This kit costs a fortune they are dragging their heels to return the money for returned goods I have read a lot of reviews wish my daughter s new school didn t use this company First experience a bad one at that

We ordered uniform for my son s new

We ordered uniform for my son s new school in July We got some of it but still outstanding the PE kit Estimated to be delivered some time in October The school sweatshirts are dreadful quality severe bobbling after a couple of weeks wear and a few washes If I had a choice I would not buy from this company again

Bad Quality and Poor Customer Service

I recently purchased two school jumpers from SWI They arrived with excess fabric that sheds all over other clothes furniture and the floor Even after washing them four times the fabric continues to come off It makes me wonder if SWI is compromising on material quality to boost profits

Awful company

If possible avoid Every order I ve ever placed with SWI has not been delivered without multiple chasing phone calls and emails Awful company

Very awful experience ordered child PE

Very awful experience ordered child PE kit at start of this academic year still waiting for the product not yet delivered asked to refund nothing yet very disappointed