Swiss-travel-transfer Reviews

We had a very safe and nice ride from

We had a very safe and nice ride from the airport to the front og our door - thank you very much

beautiful taxi and spacious too

beautiful taxi and spacious too the driver Zdravko was very professional and it was a smooth ride to the airport highly recommend and will save this for the future

Our driver was not interested in

Our driver was not interested in finding us at the airport of Z rich

Very disappointed

Very disappointed Lately their service is very bad They cancel my 2 bookings last minute They have another offer but more expensive than my confirmed booking that they cancelled I booked few months earlier only to receive email less than 48 hours that they are not available also another experience was I ordered a luxury car a different car arrived one time a car with a big UBER sticker on the side

Extremely poor service

Extremely poor service If I could rate zero I would as the transfer didn t even arrive Myself and my partner were waiting outside the Yotel Lake Geneva at 11 30pm the allotted time and date When no one showed up after 10-15mins I called the support line only to be told that Swiss Travel Transfer cancelled my booking and sent me an email the day before advising of the cancellation I can say that I did not indeed receive an email notification at all and no it was not in my spam folder as I check this on a daily basis This was not a cheap transfer I believe I was treated poorly by your company and will not be recommending your company to anyone If it was not possible to supply a transfer at the alotted time then my booking should not have been confirmed in the first place

Absolutely terrible service

Absolutely terrible service I regret not booking with Blacklane instead We were promised a meet-and-greet in the airport terminal but that didn t happen The driver only messaged later saying he d arrive soon even though tracking was provided This is far from a premium experience no apology no courtesy nothing I had to carry our bags to the car myself and the ride was no better The driver braked so hard that our suitcases slammed around in the boot For 100 CHF this was shockingly bad To make it worse I had to ask the driver to actually get out of his car and come to the meeting point Absolutely pathetic Avoid at all costs Name of driver was Daniel Neykov If you re going to have to walk to the car park yourself you might as well just book an Uber for a fraction of the cost

220 euro AC doesn t work

Our vehicle had almost 500 000 kilometres on it and the Air Conditioning was not working We were involved in a traffic accident we were literally sat on the side of the highway for an hour and half waiting for the police to sort out who s fault it was it wasn t our drivers fault We were unable to stay in the vehicle due to how warm it was as yet we haven t been contacted by the company to discuss our concerns Murray from Australia

Top Professional Transfer

Very reliable and professional Transfers Drivers very nice and gentle and very guest minded From VIP Cars to Standard cars always clean and very comfortable I can recommend this Company