


Based on authentic user experiences
Vicky Batty
6731 reviews
N/A
9 months ago
Spoke to a lovely lady called Collette
Spoke to a lovely lady called Collette from start to finish her customer service was impecable and putting the customer 1st is what gave her the 5 review She is a credit to your organisation
Ethel Oluwabusola Johnson
6731 reviews
N/A
9 months ago
Sean was very polite and helpful
Sean was very polite and helpful Great My experience will Switch 2 is not always great but Sean was great
Lancy
6731 reviews
N/A
9 months ago
Quick and Helpful Support
I had a great experience with Switch2 while setting up my direct debit for bills I spoke with Saeed who was incredibly helpful and efficient
Carol Nash
6731 reviews
N/A
9 months ago
Quick Efficient
Only one minute waiting time when I called My call was dealt with quickly and very efficiently
sue shony
6731 reviews
N/A
9 months ago
the agent o just spoke too was cheerful
the agent o just spoke too was cheerful polite gave me time to explain my fault he was great thankyou 10 10
David Vissers
6731 reviews
N/A
9 months ago
Perry the engineer top service
Perry the engineer top service excellent job
Zak Milan
6731 reviews
N/A
9 months ago
Lovely Lady
The lady I spoke to was extremely helpful and very polite and that means a lot to me
John T
6731 reviews
N/A
9 months ago
Relieved to hear I was not at fault
I ve been living here for Six weeks I had a first bill now the second bill and ide not been charged since moving in I was concerned but the call handler put me at ease when I was advised the bill payment will be on 15 10
Liz Barton
6731 reviews
N/A
9 months ago
requested a call back
I requested a call back and this arrived very quickly Sean was extremely friendly andhelpful
Karl
6731 reviews
N/A
9 months ago
Called up to set up direct debit
Called up to set up direct debit Jack gave me all the relevant information for me to decide how to pay now and what would happen in the future Really helpful clear and concise