Switchrentals Reviews

Not a serious company poor service

Not a serious company ive placed an order for almost 2 months when the order came theyre driver went to a different adress cross the road from me he called me very rude on the phone saying where are you that hes not waiting that hes outside speaking very rude ro me but infact he was at a different house after he left i called reception they said to reorder again leaving my with order cancelled on their dashboard i called to see whats happening they said to re apply for the order same showing order ok my dashboard as cancelled thy took money put of my account twice without returning it Ive called theyre reception several times they promise to call back with problem solved and never call back leaving me waiting for nothing everytime i try chasing them up theyre lieing they will solve out their dashboard completely time waisters unexperience staff rude driver and bad service

Impossible to contact

My contract has finall run it s cause thank god for that trying to contact them to see what my options are aka buying the item returning it etc and just get silence on the phone Avoid these if you can

AVOID

AVOID DO NOT USE

Avoid at any cost

Avoid at any costUnbelievable administrative charges poor customer service had only negative experience with SWITCH

Avoid AVOID AVOID

Avoid they blow up your phone saying u missed a payment send u a link to say how much to pay I sent proof via my bank and then they say oh Yeay they sent me a statement saying I missed 101 then as again I sent them a proof suddenly the dates changed on the statement so I payed iI m not convinced they ripping me of if I could afford a new sofa this would be going back so fed up of there my payment goes out every Monday and without fail they blow upMy phone by Tuesday saying I Havnt payed when I have i asked them for a link once because it was a bank holiday and I just knew they be bothering me again they sent the link and I emailed to say has it gone though and she said yes it s gone though two weeks later the same person said the payment hasn t gone though and that I m now in arrears I contacted my bank via chat and screen shot the convo and they confirmed I payed it she then said oh yes I remember now how many people would just go and pay again utter joke of a company

Rang them few months ago as washing

Rang them few months ago as washing machine was leaking water out of waste pipe was told to repair my self rang again yesterday to tell them washing machine is not spinning said they will get back to me in today and nothing what a dam joke don t bother with them useless

Absolute nightmare of a company

Absolute nightmare of a company telling you that if you are struggling due to cost of living then they do their best to help I got behind with 2 weeks payments rang them and told them I couldn t afford the items any more and could they please come and collect They said I had to keep paying for the items and the arrears too until the arrears were payed off They certainly don t care about helping you If you suffer with mental health this company will certainly make it worse Constant phone calls emails and texts harassment is definitely what they do I wouldn t bother if I were you

Impossible to cancel

Avoid these at all costs i m out of contract and they refuse to cancel the agreement saying i owe the 3 00 a huge sum huh despite me checking bank records and proving i owe them nothing they continue to call me my bank a liar I asked them to cancel and collect the item they refused and have now threatened me with debt collectors You can t contact them on the phone as number is invalid and they are ignoring emails too i think they are going out of business as their website hasn t been updated for over a year either

I AM SO GLAD THAT I READ THE REVIEWS

I AM SO GLAD THAT I READ THE REVIEWS THAT YOU HAVE PUT SHALL AVOID STRAIGHT AWAY WAS GOING TO PUT MY BANK DETAILS IN THANK GOD I DID NOT I FEEL SO SORRY FOR YOU OUT THERE THAT HAVE BEEN CONNED AND RIPPED OFF