Swordsforsale Reviews

I ordered a sword for 160 pounds on

I ordered a sword for 160 pounds on November the 2nd I have emailed and emailed and emailed This was my son s Christmas present as he s a budding blacksmith It s not here This company is a scam

Very bad communication from start to

Very bad communication from start to finish Sword took a lot longer to come than promised and I had to constantly contact them for updates I also requested the blade to come blunt I was told this would be fine Katana finally arrived but the blade was sharp informed them no response Then 2 days after Christmas the blade broke I ve sent several emails and still no response

Scam Scam Scam

This is a complete SCAM Please don t waste your time

SCAM - DO NOT BUY

Please do not be fooled Ordered this on 26 11 2022 and explained it was a Christmas and Birthday present for my son They told me it was approx 10-19 days so waited till then and still no delivery date confirmed I then sent almost 12 emails in the weeks before Xmas and once a week received a generic email to say next week but they would not provide a tracking number By the 24 12 2022 I asked for my order to be cancelled and refunded as sourced an alternate present but still no response from them I even received an email to say my order had been fulfilled and could I rate my experience 2 weeks after I placed the order from Massume Swords Last Saturday 14 01 2023 I logged a dispute with PayPal to claim a refund and forwarded all the emails that have been sent and received Today 21 01 2023 I received a sword which is completely different from the one I ordered based on picture from their website the colour is black not red and it came in a cheap bag but the picture they showed came with a decorative case which is why I bought the more expensive one In reality it looks very cheap and in no way shape or form is the same item I purchased from their own advertisement I have just sent an email to request for this to be returned and arrange a refund so I am not looking forward to trying to get my money back as I have no doubt they will make this as difficult as possible Please beware of this company and take note of the reviews as all of us can t be wrong

Disgraceful customer service

Very unhappy with this company - the sword arrived too late for Christmas despite being ordered on plenty of time - emailed to confirm how to return got a response straight away The sword was track returned and the company have now ignored 3 emails requesting my refund They just don t reply and no contact number Absolutely disgraceful

Absolutely rubbish customer service

Absolutely rubbish customer service I ordered a sword for a Christmas present 3 months later it has still not arrived I gave them the benefit of a doubt Christmas is busy but I would have more luck speaking to Santa himself No contact phone number so only communication is via e-mail When they do respond it is always the same order is being processed order in transit but ask for clarification you get nothing Asked for a refund - silence Raised a PayPal dispute by the time they responded I was timed out I have asked for a refund but to no effect I have raised a fraud case with my bank but am not holding my breath Avoid at all costsItem eventually arrived from France company not in UK as suggested on webpage No communication that it was on it s way However item was as advertised - small mercies I guess

This website is issuing my home address

This website is issuing my home address as a store address I bought a sword 2 years ago and now have people turning up at my home wondering where their swords are

Do not buy from this Website

Do not buy from this Website I ordered a set of swords from them last Month and unfortunately didn t check before the different reviews that existed online I have sent messages to the only contact available their email and did not received a reply I should have doubted their legitimacy when they don t even have a UK phone number When I requested to cancel my order I finally received a generic reply saying that my tracking details had been updated once again I emailed back right away asking where after checking again a no tracking information had been provided Since then i never heard back from them I am now going through a claim with PayPal to hopefully get my money back which sadly might never happen

As with the other reviews this is a

As with the other reviews this is a SCAM They don t respond to emails and give no tracking number Opened a case with PayPal before the time runs out Avoid these at all costs