T1tan Reviews

Still not recieves my gloves

Still not recieves my gloves Emailed 4 times with no outcome Apparently my 90 gloves were delivered and didnt have to be signed for Now they arw missing What kind of company does that Shocking If i could give less then 1 star i would

Do not return

I purchased a pair of gloves for my partner for Father s Day When they arrived after only 3 days they were the wrong ones So we packed them back up and send them back Hadn t even opened the packaging Sent them with Evri as per the return procedure online That was 24th June It is now 19th July and they apparently still haven t arrived back I am now 89 99 out of pocket and without any gloves Everyone I contact T1tan they tell me once they ve received them I will get a refund But it s been nearly a month Absolutely disgusting service

DO NOT BUY HORRIBLE CUSTOMeR SERVICE

So 2 uses and theres a huge gash in glove They said it was natural and it definitely isnt natural for gloves to break that easy They didnt even wanna offer a replacement pair Then questioned my knowledge about gloves when ive played all levels of soccer Ive never seen such a big tear in any glove ive ever had like this Im gunna be trying the new One glove now

the worst customer service and refund process

i returned the item 1 month ago by their dedicated courier Still no refund You have to pray that the glove will fit and you will like it Otherwise you will lose your money and product together Please stay away to avoid unnecessary stress

Absolutely Shocking Service and Damaged Product

I really wish I d have read these Trustpilot reviews before ordering If I could give T1TAN 0 stars I would My experience with them has been nothing short of a disaster After paying a premium price for custom goalkeeper gloves almost 150 I was told they would arrive in 3-4 weeks In reality it took 6 weeks with excuse after excuse about production and shipping delays When they finally arrived the packaging was torn open and damaged so badly it was almost comical This is completely unacceptable for a supposed premium product And to top it off when I complained to T1TAN their response was to offer me 10 off my next purchase Why would I want to buy from them again after this nightmare experience I paid for quality and reliable service but got neither Honestly do not buy from this company and heed my warning Awful customer service horrible shipping and no sense of responsibility when things go wrong This will be my first and last purchase from them

Appalling Quality

My son saved up to get his personalised gloves Bearing in mind he plays junior football the gloves started to deteriorate after 2 uses less than an hour s game play The covering on the back of the gloves mark or peel as soon as the ball touched them and the latex palms had abrasions after first useWhen queried apparently this natural and what give the gloves the superb grip The tone of response was rather condescending and even queried if we need how to look after the gloves My son prides himself on looking after them Stay away they have no interest once they have your money

I am still trying to return gloves for

I am still trying to return gloves for my son that are the wrong size He bought them with his own money they cost 85 Customer service are not helpful they keep sending mearound in circles This is not good enough Just an update I have received a refund The problem was with my eircode I am delighted thank you

Truly awful customer services

Truly awful customer services had to return the gloves and received at UK warehouse within 2 days then you wait and wait and wait They can t give you any idea when you whet a refund Seems odd when they can send them out in 3 days but they cant revive them back in a similiar timescale

AVOID AVOID AVOID

AVOID AVOID AVOIDI ordered a pair of custom gloves I understood as they were customised that it would take a little longer than an off the shelf pair however at no point during the sale phase was I informed that it would be 5 weeks for delivery I only found this out when I enquired after a week about how long it would take 5 weeks was the 12th October and still I am yet to receive the gloves Each time I enquire with customer services I m met with what I can only describe as being what appears to be a stock response that offers absolutely not indication of when I will recieve the gloves your gloves are in production and will be despatched when ready - not helpful at all when it s now been nearly 9 weeks Not once have I received an order update without me enquiring when I ve questioned them they ve been rude and dismissive not one apology for the delay no offer of compensation and when I ve suggested a refund I get ignored Is a terrible company and I wish I d never engaged with them the service is dreadful