Based on authentic user experiences
Ellie Littlechild
6734 reviews
N/A
6 months ago
Very very poor customer service
Very very poor customer service I purchased a fly rug over the weekend only to have a message back on Monday morning to say the rug was out of stock And could I chose I alternative I message back to say I take a size smaller as I check availability online as it was in stock Waited waited no reply message again and now that size was out of stock But as I was waiting for their reply surly I should be given first preference on the rug before they sold it I called up but again all I got was an apology but that doesn t get me what I originally wanted I will never use Eileen Douglas again for my 10 horses
Jen
6734 reviews
N/A
6 months ago
I do not recommend this company at all
I do not recommend this company at all I have been looking into my bank statements and they have been taking 300 upwards out of my account without my permission I bought 2 pairs of boots and that should have been only transaction They have take hundreds out of my account without my agreement
Eileen Sewell
6734 reviews
N/A
6 months ago
Very disappointed with the customer
Very disappointed with the customer service Purchased a pair of boots they were far too big so returned Disgusted I had to send 2 95 attached to the return note then another 7 for postage I will not be using this company again
Natalie Fitzgerald
6734 reviews
N/A
6 months ago
Brilliant
Such a great company the staff are always friendly and helpful Its a pleasure to shop there The quality of the products is great and the prices are really competitive Eileen Douglas tack shops has to be one of my favourite places to shop Its just Brilliant
Angela
6734 reviews
N/A
6 months ago
Found some beautiful boots in the sale
Found some beautiful boots in the sale The quality is fantastic and the price at 22 99 for leather boots was awesome Delivered well packaged Have gone on to order a second pair in a different colour
Emma Moran
6734 reviews
N/A
6 months ago
Excellent Products Dispatch - Will be buying again
So impressed I ordered some jodhpurs on the weekend and they were dispatched by the Monday and delivered to me first thing on the Tuesday morning - that is Tuesday 22nd Dec just before Christmas during the pandemic Thanks so much - brilliant dispatch time and communication Great selection of products - will definitely be coming back
JB
6734 reviews
N/A
6 months ago
Exceptional Service Value Prices
Great company to work with Very professional and exceptionally quick service Order places PM Tuesday received 8am Wednesday Perfect Exceptional range of products available at very competitive prices
Mrs Hawes
6734 reviews
N/A
6 months ago
Excellent products at a great price
Excellent products at a great price Quick and easy delivery I would definitely recommend and will be ordering again
Lynneh
6734 reviews
N/A
6 months ago
Brilliant
Brilliant - bought items in shop and in auction Super quick delivery and price was wonderful Lovely customer service too 100 recommend
zara briggs
6734 reviews
N/A
6 months ago
Brilliant service great range good prices
I love this shop I ve visited in person and they re extremely attentive helpful and friendly I ve also shopped with them online and my purchases arrived very quickly in perfect condition and great quality Prices are so good too They have quickly become one of my favourite horsey retailers - I will definitely be a repeat customer