Tagheuer Reviews

Great service

Was told by weir son delivery would take up to 7 weeks for a strap to delivered went on to the tag website strap arrived in ten days highly recommend the online site and will order again I know there s a lot of bad experience on this but I was delighted with the service

Got a formula 1 great watch waterproof

Got a formula 1 great watch waterproof and has kept its quality

Want a Good Quality Watch Quickly

If you do go to the TAG Heuer website and order online or by telephone My wife needs a new watch so what better than one for Christmas We are both divers so our watches do get used underwater and in some fairly robust conditions I went for TAG Heuer as we and diving friends have had problems with watches from one of TAG Heuer s most direct competitors in the past while the Aquaracer that I m currently wearing has provided many years of fault free service There is a broad selection of diving and non-diving watches on the website including one that my wife really liked and the prices are very good value when compared with watches either direct from other quality manufacturers or through retailers If you do find any quality watch on sale below the usual price be very careful as a friend got caught when buying an import where the warranty was only valid in the country that it had come from Although it didn t influence our selection when you view a watch on the website the virtual watch moves to the correct time and date and there are even day night displays Not essential but fun As I had a couple of questions to ask I telephoned rather than purchasing online The call was answered promptly and unlike many sites I was immediately talking with an extremely helpful knowledgeable and friendly lady who answered all my questions and made purchasing extremely easy Even with the free wrist band adjustment handy downloadable measuring aid on the website the watch was despatched very quickly and it was with me less than 24 hours later via Royal Mail The packaging was very strong and could resist any conceivable rough handling while in transit and the watch was in a very attractive presentation case An extremely satisfied customer

Excellent service and staff in

Excellent service and staff in Edinburgh store are excellent

Perfect

Perfect Bought a tag heuer connected and the shipping was extremely fast and the packaging was over the top luxurious I am so happy -

Do not use the official Tag Service Center

Sent a 20 year old TAG dive watch in for a service last year--minor stuff mostly cosmetic and it came back with a bad condensation problem inside the watch that was never there before The watch itself is awesome but the service is over priced and creates far worse problems than we ever had in the first place We have returned it twice already and will now be returning it again provided it is gratis Do not use their official service center We are contacting them again to try and get this resolved

Absolutely garbage warranty

Absolutely garbage customer service and warranty Had a bezel come off while swimming which in turn had water get inside the watch They wanted another 1k for a repair even though it was 10 months old Customer service basically told me to F off after multiple unreturned calls and messages Buy an omega or Rolex instead

terrible after sales service in Canada

I chose TAG as my first luxury watch But their service for Canadian is just terrible I ordered it online and it comes with engraving defects The customer service ignores me for weeks and keeps asking unrelated questions Almost a month of communication still getting nowhere The lady doing the support is in NY who handles different types of luxury products from many brands under lvmh I believe I don t think the TAG really cares about Canadian market Updated after 3 months no solution or update from TAG Still waiting