Tajnashoes Reviews

Tajna Club Rocks

Customer service has been great The shoes fit well Shipping is fast and discrete Mostly the shoes are made well Very comfortable I ordered caged platform heels I chose to change the color and go with a chunky heel They did a perfect job The first shoes that fit like a glove Very happy with my order Will be doing much more business with Tajna Club

It s my favourite shop

It s my favourite shop Ever since I found them I do not look elsewhere for high heels They have those amazing designs and customization options that take you to a higher level of customer experience Since my first order with them last year I am always happy with what I bought for my GF The shoes have great quality price performance some of them blow our minds besides whenever you have a question customer service replies in a very friendly and caring way which I found very warming Love you Tajna Team and a big thank you for your amazing services

They Are Professionals

Tajna club is the best place to order quality slamming shoes for your special occasions The customer service of Tajna Club helps you when you need it I can directly say that they are professionals I was between three models and it was really difficult to make choice finally I got to a decision after long hours spent on the website After placing my order I wanted to change some details with my shoes contacted them and they respond me back quickly They even gave me some amazing consultation for my costumes it s very pleasant when the seller listens to you and tries to help The shoes arrived this week and they r super beautiful I do not understand how some folks write bad things for the customer service the experience and shoes I got are beyond perfect

I wish I could give zero stars

I wish I could give zero stars This was my second order with Tajna Heels Tajna Club in several years The first order was a high heel black mule shoes which arrived in ok condition besides strong glue smell and blue insole which did not match the the black shoe with a red bottom completely My second order was the custom made thigh high patent boots which I sent my measurements for To my surprise my order was shipped in couple days which surprised me a lot I have experience ordering custom clothing and shoes and usually it takes much longer to create a decent and a specific piece with measurements I immediately emailed their support email to ask if they received my measurements Email was not answered in couple days I tried to reach out to them with website chat and finally got assured they made everything custom to my measurements In a week or so i received my boots The quality is so-so as usual filmsy heel the sole is just glued up to the bottom plus horrible glue smell I needed my pair for a video shoot so I did not care a lot about quality more was going for a custom look I have long and skinny legs and most boots are loose at the top of my thigh and I was excited to finally get ones that are fitted for my leg The cost of this boots was almost like a Pleaser boots but the quality for Pleaser is so much higher So out of the box I tried them on And they did not fit correctly at the top and all along my leg They were to big and did not correspond to the measurements I sent at all I reached out to the customer service and this is the Answer I got No they are correct and all our shoes are custom made to order Please do not order from us if you velieve they are not made to order The boots prepared according to your given measurements I don t know how they do business in Ankara but it is certainly not the level of support an average customer from the USA is looking for I did not give up and send them her pictures of my boots with measuring tape to show how big and wrong the measurements are in reality in comparison to what I sent them After all it is not a spiritual thing to believe in it s the measurement tape we trust We ask the measurement if your leg to see if you have wider or narrow ankles cslves or thighs The leg perimeters and boot perimeters are happen to be different becsuse it is applied to the requested model You gave us 3 measures ankle shaft and thigh All have been applied according to the model I do not know what shape did you wanted but that is the final product which can be prepared according to the given measurements Unfortunately there was nothing to be done differently and all our shoes are made to order not coming to you from ready stocks Could not imagine different answer after the first reply I got from them Well if that was the case why it is not stated anywhere And why the same exact boots on a curvy lady on their feed are not looking different Boots would have also been loose at the thigh But they are not and they are fitting perfectly snug to the leg Deeply disappointed with rude and unresponsive customer service and quality of the shoes

Poor quality no refund

Prices are high and quality is quite poor They say shoes are made to order but they can t show how more or less the shoes will look like I bought boots they broke as I tried to wear them cheap and fragile zipper so i wrote some emails asking for a change or refund but apprently I must keep them this way or i would have to pay a lot for shipping At the same price you can find a lot of better options from other brands

I ordered shoes and all went well until

I ordered shoes and all went well until they arrived the straps are so short the two ends don t even touch each other and this is the response I got from them The straps can be lenghted You can either send them back to Turkey so we can add ad6piece to according to your ankle or you make them lenghted in a cobbler No apology and all at my own expense Please don t make the costly mistake I did

Rude and unresponsive customer service as well

Rude and unresponsive customer service Given all the correct measurements they totally screw up Oversized and ankle straps too short Took several screenshots of their Tidio online chat messages they send me in order to convince them what they wrote back but they ignored them completely and accused me in a very rude way lots of messages with capitals included Update the company tried to withdraw responsibility by suggesting Trustpilot that Tajna Shoes had nothing to do with Tajna Club One can see easily that Trustpilot reviewers are using the name Tajna Club as well whilst reviewing Tajna Shoes hence both names are one and the same companyThe reviewer did absolutely not mistakenly talked to another company as suggested hereunder

Cheap shoes not done in EU- but sell it

Cheap shoes not done in EU- but sell it from UK - don t take the shoes back - even they don t fit Ugly people and service Don t ever buy there for that much money and you can t return it in no way

Great custom shoes

I am happy with my order I respect the work and love the designs of Tajna Club Shoes Its not easy to find custom hand made shoes with that price quality range Hope they keep the amazing work