Tannico Reviews

Ignoring requests for a refund for missing products

I ordered 5 bottles of wine 4 were part of a case in a wooden box plus a separate bottle The items were shipped quickly but then held up at customs as they did not attach a comerical invoice The items were due to be delivered on Friday 1st December as a 2 part shipment as the case and individual bottle had been packaged separately The individual bottle was delivered but not the case of 4 bottles I contacted Tannico on the 1st but go not respose so contacted UPS I was informed by UPS the other package would arrive on Monday 4th but it never arrived I contacted Tannico who assured me that they would chase it with UPS On Tuesday 5th it was not delivered again so I contacted UPS who said that they could not locate the box and the tracking was not updating They advised me to inform Tannico so they could send a replacement I contacted Tannico who eventually got back to me to say that UPS had located the box and it was damaged They offered me a refund or different items as the box of 4 bottles were out of stock I asked for a full refund as the individual bottle on its own was only a small part of the order which was a gift I was informed that I would have to pay return shipping even though the issue with an incompete order was not my fault I sent a link to some different products as a replacement but did not hear back I have since sent various emails to chase this and then eventually request a refund I have received no response I have had to contact my bank to request a refund Do not use this company

Incompetent untrustworthy company

Incompetent untrustworthy company run by amateurs I purchased 2 cases of wine which were delayed because Tannico did not attach an invoice My delivery has been stuck for days in a depot and despite emails to the company s customer service department I haven t received any response for days Awful should pay more attention to shipping matters given the wine is expensive and if not stored properly can be ruined

The best people to buy Italian wine from

The best people to buy Italian wine from Tannico have an incredible catalogue of nearly 4 000 Italian wines of the highest quality I have been a longtime fan of Maremma wines but have never before been able to find them for sale online for delivery in the UK until I discovered Tannico They list dozens of different Maremma wines Want a 93 Poliziano Asinone Vino Nobile di Montepulciano How about the wonderful Le Sughere di Frassinello Tannico is the place to find them The prices are good the variety is unbeatable and the quality is superb If you are a fan of Italian wine you need look no further than Tannico for all your heart desires

Some classic Italian reds on offer

Very happy with Tannico I ordered 6 bottles of Brunello and Barolo wines and they arrived in good time and at a good price Can t comment on the wine as that won t be opened for some time yet Very pleased with the experience and will 100 use again

The best Italian wine seller

The best Italian wine seller Extensive range competitive prices and efficient service Wines always delivered in perfect condition

Perfect timing and delivery service by

Perfect timing and delivery service by tannico

Great for bulk orders of more obscure wines

Great selection of wines that you can t get in the UK timely delivery kept updated about delays Overall a great experience I ordered two half cases of wines from Salento that you can t get in the UK as a domestic customer Prices are a little high compared to buying from the cantine but you d have to go Italy to do that so it doesn t feel excessive Moreover shipping was free with the order value It was clear to me that the company was based in Italy and items would be shipped from there and I was prepared to wait some time for the goods to arrive I was pleasantly surprised when the first consignment arrived within 3 working days of placing the order The second box was delayed however the shipper s app kept me updated and it arrived intact today Perhaps I was lucky but I would highly recommend for their selection of hard-to-find Italian wines If you have something very specific in mind and are buying by the case you can t fault this service If you are in a hurry or after a single bottle this might not be the right place

Simply the best for Italian wines

Simply the best for Italian wines Great selection Good prices Really fast delivery