Tapatrip Reviews

Attention when booking with Tapatrip

Attention when booking with Tapatrip I booked and paid for domestic flights in Mongolia for my wife and me with Tapatrip in May 2022 and received an e-ticket as confirmed Flight was scheduled for mid July The booking process alone took weeks becouse the website didn t work the answers came in Mongolian language I do not speak and payment was initially only possible with Mongolian credit cards I do not have Arrived in Ulaanbaataar we visited an office of Tapatrip In the office 2 unmotivated people who can t speak English Anyway I was given to understand that our seats had been cancelled How and why could not be explained but that no seats could be booked now on the flights because the planes where fully booked The lady suggested flying a week later which was not possible on a precisely planned hiking tour with a booked jeep transport to Altai mountain and a hiking guide In the end she booked the outward flight but the return flight 4 days earlier from a different airport As we wanted to complete at least half of our hike we agreed We refused the asked payment of the flights as we had payed already month ago It took weeks and a lot of pressure on my part to get the amount reimbursed claimed for the shuttle to the departing airport 300 km away from the airport we had booked Tapatrip didn t come up with the idea of refunding us the price difference of the cheaper flight shorter distance compared to the booked and paid flight I can only advise against this office for individual travelers since such a human error as we were told weeks later should not also ruin your vacation