Tarajarmon Reviews

Returned item and they did not refund

Returned item and they did not refund me Do not purchase from this company

I should have read these reviews before

I should have read these reviews before purchasing Returned item on July 5 but didn t get a refund Today is July 28 Emailed them on July 22 and an automated message saying that a ticket of the issue is generated Haven t heard from them at all Stay away from this company Update on Aug 11 After posting my review here and email them again the next day I got my refund within a week

Terrible customer service

Terrible customer service I ordered a blazer and received something completely different Received different model with different color

No customer service

Delivery is delayed after ordering a jumpsuit for an event No one is answering from customer service No option to track as status is the same for over a week processing No phone number to call Paid for delivery

What an absolute farce

What an absolute farce I saw this beautiful yellow dress in the shop window in Annecy France when on holiday I checked the website which said and still states that the store was open at 10am on Monday so as I was leaving at 11am I ran to the shop only to find it is in fact closed on Mondays So I ordered the dress online and paid extra for air shipping as I needed the dress for a wedding that weekend I wait until Wednesday before contacting the chat bot who says it s not even been dispatched yet So I asked for the order to be cancelled but not had any confirmation of this I then sent my sister to the St John s Wood shop in London who kindly reserved the dress for me for my sister to collect in person It s now 8 days since I ordered the dress and I ve just had a DHL message to say it s being delivered on Thursday I don t know whether to laugh or cry as I now have 2 dresses and apparently the stores don t offer refunds only exchanges and I have to pay to get the dress shipped back in order to claim a refund I even emailed but no response This is not acceptable for a retail business selling clothes for hundreds of euros Avoid buying online the plague The dress itself though is really quite lovely

Recieved damaged pair of shoes with

Recieved damaged pair of shoes with scuff marks and scratches all over them I ve tried to contact customer service 4 times in the past 7 days and no one has responded Shocking service from supposed high end brand I paid via PayPal so will have to raise a dispute to get my money back

I ordered a coat on Tara Jarmon on 31 8

I ordered a coat on Tara Jarmon on 31 8 2024Money was withdrawn on my account on 6 9 2024 but the coat never sent whenever I track my order still not dispatched Whenever I contact their customer service I get a new ticket and sorry we are late They never return on the issue It simply reminds me of simple fraud

Recieved damaged item and i didnt get refund

Recieved damaged item i returned it its been 20 days and i didnt get a refund its a scum I wrote emails nobody contacted me back so dissappointed that i am not gonna ever buy again even in stores