Tartanplaid Reviews

The Scottish Clan Tartan Store Tartan Plaid

tartanplaid.co
1.00
11 reviews
Bad Rating
Based on 11 user experiences

Rated 1.00 out of 5 by 11 Happy Customers

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AI Review Summary Based on 11 reviews

Customers report overwhelmingly negative experiences with Tartanplaid. Common issues include receiving incorrect or mismatched items, poor quality merchandise, and difficulties with returns. The return policy is widely described as ridiculous and expensive. Several reviews mention late delivery and unresponsive customer service. Sizing is frequently cited as inconsistent with standard measurements.

Common concerns
  • Wrong item sent
  • Ridiculous return policy
  • Poor quality merchandise
  • Difficult returns

Last updated 2 months ago

R

I bought a Hunting Tartan and received

I was so excited that I found a company that did my family tartan so I ordered a skirt that was advertised as a knee length straight skirt for 59 A lot of money for a pensioner but its my tartan that I am proud of What I received was a tiny mini skirt a-line which a 70 year old would look ridiculous in I complained to the company which I didn t realise was in the USA Their reply was they don t accept returns or give refunds but they offered me 20 plus a 15 discount of further purchases Why would I order more rubbish from them I said I would accept 35 refund however they gave me 9 Had I realised this was an American company I would not have ordered Most disappointing online service I have ever experienced The two pieces of fabric sewn together wouldn t even have cost 9
J

Garbage site

I bought a Hunting Tartan and received a Dress Tatan totally different When I complained they said that my lighting was wrong They will not allow a return Will never buy from them again Stay away
E

Their return policy is ridiculous and

Garbage site I bought a robe leggings Spent over 100 All their patterns are PRINTED ON cheap ill fitting clothing Made in a foreign country the game is return shipping is to the factory costs just about as much as original purchase Or they ll return a percentage of the price but you still are left with landfill STAY AWAY
B

Ordered some skirts for my wife

Their return policy is ridiculous and it will cost you more to return an item then just eat the cost The sizing chart for women is so far from standard sizing that I would have had to order a 5X in a shirt which they don t offer that size and I m a standard Large I wanted to order a pair of shoes but I don t trust their sizing
A

Poor Quality Merchandise

Ordered some skirts for my wife They didn t fit Asked for replacement and they declined Asked for refund and they said they would refund if we sent the skirts back to VIETNAM sent the skirts back and they refused acceptance of the package so it was shipped back to me DO NOT buy from them unless you are certain in size
B

I paid 35 USD only to have the product

Ordered a shirt and hat Got a shirt and hat that resembled what was shown on the website Made of super cheap thin polyester Low quality merchandise Tried to return they said I got good merchandise and offered a 30 discount to keep it or pay postage back to China and they would send me a check for 50 of price after they receive the merchandise Don t waste your time and money with these people
S

Do not buy from this site

I paid 35 USD only to have the product arrive late The sizing was way off and the family symbol the clan tartan and the rampant Lion were plastic iron ons When I tried to get customer service all I got was an apology for how busy they were They charged my credit card on order not on a Shipping I will never order from this company again as I have just written off almost 200 I won t even try to do a return as I believe it to be pointless This company is an insult to Scotland
S

no customer service feed back no phone

Do not buy from this site The quality of the items is extremely poor My husband got me a wraparound skirt for my birthday The waist tie roles whenever I move and the pkaid is only onesided The underside is white which shows like crazy anytime I move in it Upon contacting customer service Olwen was rude I provided them with all of the information requested and now they won t contact me back Also there s no phone number listed to talk to anyone To me this seems like a scam What company operates without customer satisfaction
S

As stated in all of the reviews

Been trying to contact this company no reply to emails and no phone number listed anywhereGot crappy items from 1st world and I think this company sells the same stuff made in China
J

Wrong sizes and poor quality fabric

As stated in all of the reviews Terrible quality does not match description no response to emails no workable phone I believe they are part of 1st world that also has crappy quality no response from customer service no phone number

About Tartanplaid

Tartan Plaid - online tartan clothing home sets and accessories store - showing products in your tartan

United States

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