Tatamifightwear Reviews

had to change gi size

I bought a gi for a little dude friend for the holidays - the kid accidentally told me the wrong size A0 which is an adult size and i had to contact tatami to change gi size to M3 which is a kids gi size i was emailing with abby and she was awesome with very fast responses they didnt have the exact same gi for kids so i had to change gis which is understandable but They politely changed the gi size for me and sent the new gi and made the whole process seamless i still got the gi fast ive ordered rash guards and gis from them before and i loved the products but the service they provided when i had a problem prompted me to write this review thank you tatami

prompt reply

prompt reply courteous to the point

Good stuff

It arrived quickly considering it was international The products themselves feel comfortable and of good quality Very happy with tatami and will likely order from them in the future

They are very fast and professional

They are very fast and professional when you ask them for help All recommendations for them Bravo

Fantastic customer service

Fantastic customer service I recently made an order whilst half asleep at 2am I selected the wrong colour for one of the items and only realised once the order had gone through I sent a panicked email to Tatami but didn t really think there would be much they could do I received an email back from Abby at 8am She was able to change the item for me and even offered to put it in with the other items I d ordered in a separate order which would save me 5 99 delivery I didn t see the email till a couple of hours later because I was at work by which point I d had an email saying the order was being dispatched I assumed this meant it was too late to do anything so emailed Abby thanking her for her help and said I would just return the wrong item and reorder the correct item Abby then responded to tell me that she couls still fix it as the items were still at the warehouse and she d hold fire on it until she heard back from me Genuinely blown away by this level of customer service From the super fast response to being able to not only fix the mistake I made but even save me 1 lot of delivery fees I have not stopped raving about this to all my work colleagues this afternoon My children have just taken up martial arts and I will be making any orders through tatami from now on Abby and tatami in general have turned my stupid mistake into a loyal customer Really highly recommended Tatami

Fast shipping

Fast shipping even in the busy Christmas period very good contact with customer service I totally recommend

GREAT customer service

I m having shipping problems with my order for Christmas The team at Tatami has been SO helpful especially Abby They ve taken a not great situation no fault of their own and made it better I doubt I ll get my gifts in time for Christmas but I will order from Tatami again I really appreciate how they do business 10 10

I bought the Hokori 2 0 A2XL in Black

I bought the Hokori 2 0 A2XL in Black Fantastic lightweight GI that will be perfect for when the thermometer starts rising again here in Spain Delivery went super smooth even during Christmas rush got my package today Bought my first TATAMI product because 80 30 ppl of my team mates wear TATAMI and have all spoken highly about the brand I am now one of them

Had an issue with returning an order

Had an issue with returning an order Got the quickest reply from customer support service