Tateossian Reviews

I have 2 bracelets from Tateossian and

I have 2 bracelets from Tateossian and both of them broke Really poor quality

Profoundly awful quality items

This was my first and last experience with Tateossian I expected that a 100 pair of Cufflinks would last more than one use Sadly I was mistaken My other half purchased a pair of the Asclepius Cufflinks which are quite frankly beautifully designed for my 30th The month after I wore them for the first time at a meal out with family and I was shocked to find that the decal was missing from the base of the Cufflink Turns out instead of soldering the decal to the rest of the cufflink Tateossian s gifted artisans applied some cheap glue to attach it into a small divot of the base of the cufflink Unacceptable The returns process was clunky and awkward and Tateossian didn t deem me deserving of the postage being returned Staff had a general air of indifference Simply another company offering cheaply made baubles for an exorbitant price under the false pretence of being a luxury brand I give them another two years trading at this rate - although that s a generous estimate

Some products are unavailable

Some products for sale on website are unavailable or discontinued with no like-for-like replacement available Pretty poor experience wouldn t recommend

Poor leather quality and even worse customer service

I purchased a leather bracelet for my partner s birthday The quality of the leather is quite disappointing It s not very pliable and feels closer to plastic than leather Also their customer service leaves much to be desired I m overseas but ordered a bracelet from the UK anyway The timing worked out such that I was unable to contact them regarding a return until I was 5 days outside of their return window I sent a detailed timeline of what led to this timing a month of overseas travelling with the bracelet being left in the States after it didn t fit but the company will not budge I am unable to return it even though it will never be worn nor do I want to exchange it due to the poor quality of the bracelet I know I was outside of the return window But I also know companies regularly go outside of their stated protocols based on extenuating circumstances I wouldn t risk buying from here because if you fall outside the return window you re out hundreds and hundreds of dollars

Poor customer service

Poor customer service I bought a bracelet which when it arrived I was very happy about However within a couple of months the robot clasp kept opening randomly so I sent it back for repair It came back and has been good for 5 months and then the same thing happens Tateossian say I have to return their defective product at my cost and they will replace I am not prepared to do this so will simply not buy from them again my other purchase has been perfect My recommendation would be not to use this company in the future

Absolute garbage

I wore the bracelet for around 2 months never got it wet and I m a nurse so has not been put through harsh treatment Within 2 weeks a plastic coating started to peal off which is odd as it is meant to be leather revealing what tools like grey fibres underneath Tonight I noticed that one of the pieces of plait has snapped and it is indeed just a cord Not leather as it claimed to be and certainly not worth Au 275 Wish I could give zero stars It s absolute garbage

simply elegant

simply elegant i like it a lot

Impressive customer service

I had to leave a review to express how impressed I ve been with this business I recently placed an order during the black Friday sale and Tateossian made a mistake with my order which was a bit stressful to be honest BUT they were so quick to apologise and sort it out I placed another order recently and ordered the wrong size The exchange process was quick and hassle free Their customer services were so quick to respond and were so helpful Very impressed and would not hesitate to order in future