Taxiyo Reviews

No booking but money taken Threatening our family with a 550 000 usd lawsuit

This is an update See original below I got this from TAXIYO when I posted my genuine review You can make your own mind up what you think if TAXIYO see their email to me below I have received several of these now Summary is that TAXIYO took large deposit and then the night before leaving with three children in an early morning start they did not confirm a booking or reply to any urgent contact Dear Customer Our team responded to your previous email Your driver was scheduled and you were receive details soon But as per your request your booking cancelled and you will get refund Also here is a copy of our previous email to you Regarding your reservation and the 550 000 compensation claim The disparaging comments on internet you made about our company will cause us significant financial and emotional damage In this situation our international legal team will file a lawsuit against you for 550 000 in damages Please note Our system automatically sends driver details to customers 2 days or up to 2 hours before the ride depending on the location Due to the high season we are receiving a high volume of emails Today our team has already responded to your refund request However we received a disparaging comment about our company on Trustpilot Your taxi service is still more than 15 hours away You have left a bad review for a service you have not yet received Please delete your comment We will give you a 30 discount coupon for future reservations Please note we won a 50 000 lawsuit against a customer who previously made disparaging remarks about our company The customer also had to cover 30 000 in legal fees Our company is currently in the process of securing new investments so your comment will affect us even more financially and emotionally Therefore the compensation claim will be 550 000 A notification has been sent to our lawyers regarding the case filPlease delete your comment on trustpilot and other platforms if you made We will then instruct our lawyers to cancel the case file We can solve this issue mutually Every customer is valuable to us We want to regain your trust We will also give you a 30 discount coupon -When you book and pay a large deposit with Taxiyo guess what you haven t actually got a booking You get an emailing to make sure you understand this and then it is left completely open if a driver is not found up the the night before your holiday So the decent thing would be to communicate that there is no driver found and refund 48 hours before 24 hours would even be something but to have no communication leave you feeling totally high and dry We are leaving at 7am in the morning and it s after 7pm We emailed support yesterday and today and go NO REPLY Given that it s a time sensitive transaction it s terrible service You have to ask yourself if you want to book with a company that takes money off you for no firm booking and then not offer a refund It appears others have also had to chase for a refund when the driver could not be found

Worst car service in Japan

Worst car service in Japan Save yourself from hassle dont book here They will threaten a lawsuit to you if you provide critism to them What a waste Will never ever book here again

Scam for the drivers took the deposit

Scam for the drivers took the deposit never got response after that Avoid

It was a good experience

It was a good experience So convenient to book a ride from A point to B point it is so helpful when me and my family travelling Very Good Service I Recommend to Everyone Booking the VIP minibus was really easy The Taxiyo website made it simple to choose the VIP option for our group of six people ensuring we would have a comfortable and luxurious ride When we arrived in Barcelona our driver greeted us They looked great and were really helpful They knew a lot about the city and gave us great recommendations for things to do and good places to eat

Great service with such a polite

Great service with such a polite driver We use the Taxiyo com service for the taxi needs of our hotel s customers all the time We confidently recommend it to all our customers

Booked night before

Booked night before smooth online service driver turned up on time and was nice

On holiday and needed a taxi l found

On holiday and needed a taxi l found this company who were very quick on my initial enquiry we then booked the taxi as the price was good The correspondence on the morning of the taxi was good letting us know the car and driver which was on time

What a lifesaver Taxiyo was for us

What a lifesaver Taxiyo was for us We could not find any local taxis to get us and luggage just 20 minutes away on Lake Como Italy and Taxiyo came through Even on the day of the Grand Fondo bike race in Lombardia our driver managed to come as soon as the race ended and roads opened up to transport us Very pleasant driver with a great sense of humor I seriously think we would have had to walk with all of our luggage on the narrow winding roads here as we were giving up hope on the local companies Thank you Taxiyo

Good and fast service

I m very happy that I found this service These guys helped me and took my last minute orders I appreciate quick replies cause it s very important for my work thank you so much You are very responsible