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Jody
6731 reviews
N/A
9 months ago
If I could give this company a 0 I
If I could give this company a 0 I would Extremely poor quality sizing not even close Tried to return items according to their website sent email Sept 5th requesting return information as to where how to return items did not hear back sent another one a week later no reply Finally dealt with PayPal re order company finally responds says they had sent return info to me - NOT Finally get it today However PayPal s info gives me conflicting return address that being to return to the Netherlands - I return to China address as Canada Post requires phone number which not with NL info ship today at a cost of half of what I paid for items and PayPal refuses my case today as no tracking info given even though I sent all documentation and photos of Air Mail postage etc I was not going to pay an additional amount for tracking as enough is enough but of course that is what they are going to use as proof Now I am out the cost of the items 129 90 return postage cost of nearly 50 in addition to and this company says it s going out of business DO NOT EVER deal with TAYLOR of TORONTO or VANCOUVER or any Taylor website VERY DISATISFIED I want a full refund of the product which is enroute back to China
Mary Main
6731 reviews
N/A
9 months ago
The product is not like what was
The product is not like what was advertised - quality is below garbage A total scam If you had a lower than one star rating I would have used that Taylor-Toronto is a scam operation Buyer beware
Rosette Pineda
6731 reviews
N/A
9 months ago
Zero stars
Zero stars Cheap quality Vinyl Package came from China Not orthopedic at all Wanted to return but with tracking it s 81 Big scam Why will you order from a Toronto company and ship back from China
TRUE BRIT
6731 reviews
N/A
9 months ago
Ordered 3 pairs of Orthopedic walking
Ordered 3 pairs of Orthopedic walking shoes different colours all to be size 42 - they arrived and are bloody awful - definitely not orthopedic and not size 42 My cost was 179 88 Sent a request to return with the order number in the first line and received an email from Emily Taylor asking for the order number which I sent again I then get a return form and told I have to pay for return shipping which would be fine if the went to the return address on the package GREAT VISIONUNIT 16- 17 3495 Larid RoadMississauga Ontario L5L 5S5 But know these have to be returned to China with a requirement to have a tracking number So I bundled them up took photos and went to the post office - cost for a tracked package 177 00 This is nothing but a rip-off scam where they sell garbage that people will want to return but the return is more costly than the product so people will not send the return and they don t have to return the money paid SCAM SCAM SCAM - DO NOT ORDER FROM THIS COMPANY
M Bignall
6731 reviews
N/A
9 months ago
This is a scam
This is a scam Do not fall for it The leather bags delivered were the cheapest vinyl plastic bags They do not refund the 100 satisfaction guaranteed policy on their website Try to get you to agree to 10 which you would most likely never see
Lisa Piercey
6731 reviews
N/A
9 months ago
If I could give them less than one star
If I could give them less than one star I would The bags that I bought were advertised as genuine high quality leather When I received them they were cheap plastic False fraudulent advertising description When I asked for a refund they said that I would have to return by the same company as they sent by Not available in Canada To courier the return it would have cost more than the bags cost me I was forced to settle for a 10 refund Absolutely ridiculous Live and learn -- stay away from them Also makes it sound like they re in Canada - NOT They re in China I will also report this to Paypal
Charlie Vilardo
6731 reviews
N/A
9 months ago
Do NOT buy from Taylor Toronto
Do NOT buy from Taylor Beware of poor business practices They did not send me what I ordered then told me it was up to me to pay to return it to China the only place they have a warehouse They have nothing in Toronto at all I think they clear out old inventory with the hope customers won t pay the return shipping costs They did not care at all that it was their error not mine Spend a little more and deal with a legit company and receive better quality items Lesson learned Emily Taylor writes friendly emails all the while not caring about her customers experiences Shame on you Taylor
Janet Williams
6731 reviews
N/A
9 months ago
Do Not Purchase
The material of the product was not at all what appeared to be advertised Cheap fabric for top dollar I thought I was buying a sweater and it was polyester It is so unattractive can t even give it away The cost to ship it back to China will be as much as my refund I have learned a hard lesson Do not buy from this company save your money I will never buy from them again
Smruti Belwalkar
6731 reviews
N/A
9 months ago
DONOT PURCHASE
I should have googled this company before purchasing Please DONOT PURCHASE Their customer service sucks and the quality of the product is low grade they say genuine leather but not sure what has been sent to me When I contacted their customer service where the response time is 4-5 days later they said we can take it back but you will have to pay for the return and we can t guarantee whether we will receive the product as it goes to some warehouse which is not tracked Alternatively they said we will refund you 10 of your purchase What a joke Please please don t fall for them The product comes from china not any shop in Toronto It s a scam
Mia
6731 reviews
N/A
9 months ago
Beware when it s too good to be true
When it look like it s too good to be true well usually it s because it s a scam I received the bag I ordered that was suppose to be real leather It was actually plastic vinyl Cheap bag worth less than 10 I paid 60 for it supposedly 50 off There was no option to cancel I don t usually order anything online and I m usually very aware of these scams but for some reason I end flaking for it They don t have no cancellation option it s a copy and paste website as I saw another add with same products with another name right after purchasing the product So I couldn t cancel my order No return adress no phone number or online contact I never thought I d say this but I got SCAMMED