


Based on authentic user experiences
Jack
6730 reviews
N/A
5 months ago
The best buying experience
I saw two watches which I liked on the page but didn t know which would suit me better and could not choose between the two After explaining my situation and me being hesitant about which to buy they asked me about what I do day to day how often I m planning to wear it and the other watches I currently have in my collection After I told them about my plans and which watches I want to eventually have in my collection they sent me many pictures of each watch explained every detail of both and said their own opinion about which would suit my lifestyle more Without discussing prices yet I gave an offer for one of the watches which I now realise was a bit high Instead of them agreeing and taking my money they explained the current market and pricing of the watch and told me the price they are selling it at which was a lot lower than what I offered This is what made me trust in them and really solidified my decision to buy from them As I picked up my watch they fit it to my wrist and answered all my questions and doubts which I had I have never dealt with anyone more accommodating professional and honest I have worn my watch every day since buying it and never want to take it off Thanks for all the help and definitely recommend them if anyone is looking to buy a watch Will definitely be back to grow my collection in the future
Isabelle Remanda
6730 reviews
N/A
5 months ago
Superb service
Superb service efficient and knowledgeable Tom has a real passion for watches and his aim is to share this with his customers
MarkT
6730 reviews
N/A
5 months ago
Only person to buy a watch from
Great service from Tom Always goes above and beyond The only person I would buy a watch from You won t get a better buying experience anywhere else
Kieran J
6730 reviews
N/A
5 months ago
Highly recommend
The best service provided by Tom He was really efficient and attentive He went completely above and beyond throughout the whole transition Tom gave me exactly what I was after my dream watch He even contacted me afterwards to make sure that I was completely happy with my purchase Highly recommend Thank you so much
Jack
6730 reviews
N/A
5 months ago
A very happy customer
Cannot speak highly enough of Tom and his team Answered all questions I had had plenty of options within my budget and was very accommodating in working around my hectic work schedule I will definitely be back again Thanks Tom
Ben
6730 reviews
N/A
5 months ago
Really excellent service from start to
Really excellent service from start to finish Tom was so helpful and accommodating and I felt confident with the product from the beginning Fantastic watch Very happy indeed Highly recommend
Danny
6730 reviews
N/A
5 months ago
Superb experience
Anyone trying to purchase a new Rolex especially a Stainless Sports Model knows it s a pointless exercise visiting any Rolex authorised dealer Wait lists of years if at all and only if you have a significant spend history of other merch So what to do I was looking for a new Rolex GMT II as a 60th retirement gift to myself to mark the milestone in my life and after the fruitless exercise of talking to proper Rolex dealers and some of the better known secondary market dealers I stumbled across a listing for exactly the watch I wanted on Chrono24 A message sent was responded to almost immediately by Tom and it quickly became apparent that this was someone who knew his stuff and who had an excellent attitude to customer service and satisfaction He clearly understood that it s a big ask for a customer to trust someone enough to send many thousands of pounds to purchase a watch and was more than happy to arrange for me to view before purchase however this wasn t possible I was able to secure the watch with a modest deposit and from final settlement to delivery was a matter of just a few days The watch arrived as promised and was clearly as new and under two months old which maximises the 5-year Rolex warranty Supplied as you would receive it if you are one of the blessed ones invited by a Rolex Authorised Dealer to purchase with all tags box warranty etc Ok the watch was considerably more than Rolex list price But no mere mortal can walk into a Rolex AD and just buy at list price Certainly not a GMT which is one of the hottest watches Rolex sell And TB Timepieces was one of the cheapest for this model on Chrono24 Oh and Tom actually had the watch available unlike 75 of the listings on Chrono24 that have miraculously sold as soon as you make an enquiry Overall a very easy pleasant experience purchasing from Tom and he would be top of my list for my next purchase Thank you Tom
Dan
6730 reviews
N/A
5 months ago
Just agreed my second deal with Tom and
Just agreed my second deal with Tom and couldn t recommend him enough Honest and professional and is always on the end of the phone for any help or advice if I needed it
Cecil
6730 reviews
N/A
5 months ago
Fantastic Experience
I got referred to Felix by a friend about purchasing a Polar Explorer II Within 24 hours he had one sourced and ready to go Fantastic experience from Felix and Tom I can t rate them highly enough
Harry Fidler
6730 reviews
N/A
5 months ago
Tom is a great guy very helpful
Tom is a great guy very helpful knowledgeable about watches Sourced me exactly what I wanted within my budget Will be visiting Tom again soon Thank you