Teasenz Reviews

Atrocious customer service

Ordered two tea cups and a pack of silver needle Waited forever for the order to arrive then noticed that they sent me a pack of nail clippers instead of what I ordered Customer service first denied it being their fault then made me take picture after picture in order for them to get a refund for the nail clippers from the post They didn t seem very concerned about sending my order again claimed they sent it but it got lost but never gave me a tracking number or anything so that was probably a lie And only sent it again after the third time of me asking for it When it finally arrived the tea cups weren t as nice as they seemed on their website and the silver needle was drinkable at best Would not recommend

SCAMS

Got my order on 10th of february they sent a first package that got back to them in 10 days who knows why then on 24th of february they sent again the package that got stuck who knows where on 4th of march and then nothing else I ve sent them a few mails about it one I got answered it was perfectly normal the other one I ve never received an answer Awful stay away I suppose it s a scam

This site in Swden is extremely

This site in Swden is extremely expensive Everyone else takes 30-40 kronor for 100g This site takes around 130 kronor for 70g Absolutely ridiculous

Speed of dispatch and quality of tea

Both the speed at which my order was sent and the quality of the product were superb I was very pleased with Teasenz s service

Jasmine Dragon Pearls

Jasmine Dragon Pearls teas was a complete eye-opener for me So much more taste and aroma also has a good range of tea ware

Happy with tea and service

I am happy with the tea and especially with the customer service which solved a problem with my order like a charm

Many thanks to Lisa for suggestion me

Many thanks to Lisa for suggestion me some great teas based on my personal preferences

Yixing teapot evaluation service

Yixing teapot evaluation service By Lisa was very helpful and it was an amazing evaluation

Great source for real Chinese tea

If you want to avoid all the nonsense about health and commercial blends try Teasenz A honest company that sells real tea from China It can t get more authentic then this

Great teas and not only

The quality of the teas are great and also the prices My order was shipped out after few days So happy having restocked your teas so the collection in my tea cabinet looks very cool Also the free products are good the tea cup looks cute perfect for those tasty teas I advise it