


Based on authentic user experiences
LoveForTea
6731 reviews
N/A
7 months ago
Great company great product
My first order was delivered damaged so I contacted them and they were very responsive They sent me a replacement right away and it came in perfect condition Compliment to the amazing team
Fon Tipanun
6731 reviews
N/A
7 months ago
Excellent customer service
Fantastic customer service team One of my teacup arrived broken but they quickly organised replacement to me When the replacement arrived unfortunately it was cracked despite very well packaged in bubble wraps they ve given me a full refund on the same day I contacted them They have told me they re in the process to find a more suitable courier company so hopefully in future these unfortunate events will less likely to happen Overall very happy with my shopping experience the other cups that arrived safely were exactly as expected
Igor Anany
6731 reviews
N/A
7 months ago
Divine tea set
An IT glitch on the site to start with but I was listened too and it was rectified quickly so that I could order the product is Devine exactly as shown on the site and received in Australia very quickly I am using this company again I think that says it all
Customer JB
6731 reviews
N/A
7 months ago
Very patient operator in dealing with delivery issues
Chanced upon the website via Instagram and decided to order a few items prior to doing my due diligence check on website source As Teatsy is a relatively new company there is not much available information online and it didn t help that the anti virus software on my phone keeps blocking access to the confirmation links I received via email citing potential scam alert As I have been burnt before and PayPal was my trusted back up for any mishaps I decided to email Teatsy directly to seek confirmation on my order and ETA on delivery Frank Zhang the operator had been very responsive to my emails which put my mind at ease The postal service he had used for my initial delivery was a Chinese website which I also found difficult to navigate at the start After 1 5 months of back and forth I finally received my parcel however one of the tea sets was broken Frank was lovely enough to send me a replacement and also a free gift in the form of a cute mouse tea set and also offered a discount code for future use He also made sure the packaging was more robust to prevent breakage and also mentioned using a different postal service The second parcel arrived in less than 3 weeks in perfect condition So thank you Frank Zhang for making sure I was satisfied with the service The tea sets are all very lovely and I would highly recommend it
Anu Tiwari
6731 reviews
N/A
7 months ago
Fine products and good service
I m happily using the fine products from TeaTsy Wish to thank the team for their prompt customer support too
Jaehee Lee
6731 reviews
N/A
7 months ago
Great service
I received a broken cup and it was replaced Great customer service and was responsive to my inquiry
Carly
6731 reviews
N/A
7 months ago
Good quality products fast delivery
Fast delivery good quality products Easy communication
Sangdu Ra
6731 reviews
N/A
7 months ago
Wonderful selection Excellent service
Teatsy have a Wonderful selection of items beautifully presented and well packed Their excellent team provide clear tracking information and are quick to respond I am delighted with my items and also with the excellent personal service I am happy to recommend Teatsy
Gen
6731 reviews
N/A
7 months ago
Great service good selection of
Great service good selection of products Very prompt service action over my concerns Definitely recommend
Elizabeth Visscher
6731 reviews
N/A
7 months ago
TeaTsy has great products and wonderful
TeaTsy has great products and wonderful staff who understands and accomodate customers I highly recommend TeaTsy