Teatsy Reviews

Divine tea set

An IT glitch on the site to start with but I was listened too and it was rectified quickly so that I could order the product is Devine exactly as shown on the site and received in Australia very quickly I am using this company again I think that says it all

Very patient operator in dealing with delivery issues

Chanced upon the website via Instagram and decided to order a few items prior to doing my due diligence check on website source As Teatsy is a relatively new company there is not much available information online and it didn t help that the anti virus software on my phone keeps blocking access to the confirmation links I received via email citing potential scam alert As I have been burnt before and PayPal was my trusted back up for any mishaps I decided to email Teatsy directly to seek confirmation on my order and ETA on delivery Frank Zhang the operator had been very responsive to my emails which put my mind at ease The postal service he had used for my initial delivery was a Chinese website which I also found difficult to navigate at the start After 1 5 months of back and forth I finally received my parcel however one of the tea sets was broken Frank was lovely enough to send me a replacement and also a free gift in the form of a cute mouse tea set and also offered a discount code for future use He also made sure the packaging was more robust to prevent breakage and also mentioned using a different postal service The second parcel arrived in less than 3 weeks in perfect condition So thank you Frank Zhang for making sure I was satisfied with the service The tea sets are all very lovely and I would highly recommend it

Fine products and good service

I m happily using the fine products from TeaTsy Wish to thank the team for their prompt customer support too

Great service

I received a broken cup and it was replaced Great customer service and was responsive to my inquiry

Good quality products fast delivery

Fast delivery good quality products Easy communication

Wonderful selection Excellent service

Teatsy have a Wonderful selection of items beautifully presented and well packed Their excellent team provide clear tracking information and are quick to respond I am delighted with my items and also with the excellent personal service I am happy to recommend Teatsy

Great service good selection of

Great service good selection of products Very prompt service action over my concerns Definitely recommend

TeaTsy has great products and wonderful

TeaTsy has great products and wonderful staff who understands and accomodate customers I highly recommend TeaTsy